Sales and Customer Service Coordinator
Cheeky Monkeys PlayLand
Total years of experience :11 years, 6 Months
• Greeting all customers in a friendly and humble manner
• Responding to incoming calls and emails
• Ensuring strong relationships with customers
• Coordinating party events and ensuring they go on smoothly
• Promoting company events to customers to increase sales
• Securing and selling top party packages to customers so as to increase sales
• Maintaining communication with new and old customers
• Ordering and receiving of products from different suppliers.
• Greeted customers and provided excellent customer service.
• Demonstrated integrity and honesty while interacting with guests, team members and managers.
• Promptly and empathetically handled customer concerns and complaints.
• Consistently provided friendly customer service and heartfelt hospitality.
• Assisting customers with cash transactions.
• managing the sales process for new prospects from initial contact through to closure
• dealing with customer inquiries face to face over phone or over email
• contacting prospective customers and discussing their requires
• achieving all revenue targets and objectives in with area business plan
• Working closely with marketing team to produce any sales collateral required for the target market.