Sales & Marketing Representative
Business Trading Company
Total years of experience :3 years, 11 Months
Attends to customers’ queries and concerns
Discussed type, quality and number of merchandise required for purchase
Recommended merchandise based on individual requirements
Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services
Explained the use and advantage of merchandise to customers
Demonstrated live working of items
Prepared sales contracts and accepted payment through cash, and credit card
Assisted in display of merchandise
Greeted customers and determined their needs and wants
Maintained sales records for inventory control
Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
• Handle cash transactions with customers
• Scan goods and collect payments
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Make sales referrals, cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving establishments
• Maintain clean and tidy checkout areas
• Keep reports of transactions
• Bag, box or wrap packages
• Pleasantly deal with customers to ensure satisfaction
• I am responsible for the effective and efficient document control of all documents, in accordance with the established procedures.
• I am responsible for maintenance and continual improvement of Document Control Management System as per ISO Standard.
• Monitor the document control requirements on an ongoing basis so as to make recommendations for any improvements in the system if necessary.
• Daily routine activities of Document Control, including distribution of documents, maintaining electronic folders and directories, tracking and retrieval of documents and drawings.
• Maintain registers of all receipts and issues or submissions of documents and correspondence.
• Expedite the return of documents and approvals or comments within the required time period from internal and external parties to whom they have been issued or distributed.
• Ensure the effective running of the day-to-day operations of the document center.
• Ability to plan, organize, lead and coordinate the Document Control function to support the Project team, in order to meet the needs of the projects, proposals and Company’s quality requirements and timely deadlines (milestones).
• Greet customers, make suggestions, answer and present the menu
• Answer all questions about beverages and the food
• Take orders and send them through the POS system
• Use sales techniques to retain customers and attract more
• Apply health regulations relating to cleanliness
• Apply safety regulations
• Comply with equipment usage guidelines
Graduate with TESDA NC4 Programming Certificate. Issued on November 6, 2012