Corporate Business Applications Manager
Magrabi Hospitals & Centers
Total years of experience :20 years, 3 Months
Magrabi Eye Hospitals & Centers (MHC) corporate office (KSA-UAE-Qatar-Egypt-Yemen more than 35 branches)
Applications (HMIS -Hospital management system - FMIS Financial Management Information System- Menaitech HR and payroll system - IFA MRM system - Assts Tracking- DMS web supply chain System)
Responsible for implanting, Administration, Problems Troubleshooting & solving Issues for the mentioned applications
Checking The workflow to make sure it is working according to the organization roles.
Giving the training - authorities for Users.
Vendors contracting, yearly renewals, payments, and sign-off, vendor performance evaluation .
Dealing with HD system in handling, classifying, priorities, and managing the new application issues
Yearly Budget preparation process
Yearly IT audit process.
Maintains information technology strategies by managing staff; researching and implementing technological strategic solutions to meet The Haidylena needs
Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data center.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Accomplishes financial objectives by forecasting requirements; preparing an annual IT budget; scheduling expenditures; analyzing variances; initiating corrective action.
Maintains quality service by establishing and enforcing organization standards and Contributes to team effort by accomplishing related results as needed.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Achievements
Phase one
Building IT department from scratch
Build The IT team (Database- Network- Helpdesk) to server 200+ end user and to manage the Great plains ERP, MSSQl database and HR System
Creating the infrastructure (Network( 2 buildings wire and wireless)-350+node
Creating the datacenter for the current applications (Grate plains ERP- HR System - Domain Controller - Firewall -UPS- firefighting system )
Implementing Helpdesk System
Create Policy and procedure, disaster plan, risk assessment to meet Quality assurance and ISO strands
Backup (NAS)
Phase two (under processing )
Covering the company with roaming wireless
Preparing For Implementing ERP getting offers, scoping, price negotiation, evaluate the companies
Creating the Datacenter for ERP(Servers -SAN storage ) according to ERP hardware Sizing
Implanting Odoo Enterprise (Accounting - Sales - Purchase - Inventory - Manufacturing - Quality - HR)
Preparing for MOH Track and Trace system
Responsible for implanting, Administration, Problems Troubleshooting, & solving users mistakes for HMIS (Hospital Management Information System) Healthcare System Integrated with ERP System -FMIS (Financial Management Information System) and MRM (Medical Record Management )Based on Oracle DB Using GUI Systems & TOAD.
Checking The workflow to make sure it is working according to the organization roles
Creating User Manuals for(HMIS-FMIS)
Giving the training for Users (HMIS-FMIS- Oracle Discoverer).
Perform liaison function between Magrabi Hospitals and Services providers (DMS- Oracle-Raya-Noor).
Helping in Database administration- Creation (Oracle 10g).
Supervising Technical Support team.
Troubleshoot & repair HW-SW & OS problems
Helping in Managing & Implementing HMIS-FMIS
Network Administration (Manage Network between branches (Frame relay ) - Manage Domain Servers - Manage ISA Server 2006)
Manage E-Mail Accounts (Exchange server)
June 2003 -Dec. 2005
Troubleshoot & repair HW-SW -OS for customers
Provide Application For Customers Using Visual Basic
Manage an accounting program " EL MOTAKDEM"
Build and Manage the network using Windows 2003 server "Active directory "
Troubleshoot & repair HW-SW -OS-Network problems