Stephanie Bacani

• Monitored and adjusted employee time records, ensuring 100% accuracy in payroll
processing.
• Assisted in organizing employee benefit forms, expediting benefits processing by 20%.
• Collaborated on HR initiatives aimed at improving employee satisfaction.

• Consistently exceeded monthly sales targets, securing 40% more appointments through
effective cold-calling strategies.
• Developed and maintained relationships with potential clients, increasing the conversion rate
by 15%.
• Utilized CRM tools to track and manage customer interactions, improving lead tracking and
follow-up processes.
• Contributed to team sales strategy by participating in training sessions and implementing best
practices, boosting team performance by 10%.

• Provided direct support to the CEO by managing complex calendars, coordinating
international travel, and handling sensitive communications with discretion.
• Prepared meeting agendas, briefing materials, and follow-up notes to help leadership stay
aligned and make informed decisions.
• Served as the main point of contact between executive leadership and internal and external
stakeholders.
• Maintained accurate and confidential client and executive records within CRM systems,
ensuring compliance and data integrity.
• Assisted with internal reporting and day-to-day administrative oversight in a regulated
business environment.

• Supported the General Manager by managing calendars, coordinating travel, organizing
executive meetings, and assisting with reports.
• Handled executive communications while serving as the first point of contact and professional
face of the office.
• Coordinated internal meetings, events, and follow-ups to help keep leadership priorities on
track.