Stephanie Smith, Customer Services and Support - Credit card section

Stephanie Smith

Customer Services and Support - Credit card section

ANZ Bank

Location
Fiji
Education
Diploma, Primary/ Elementary Studies
Experience
3 years, 9 Months

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Work Experience

Total years of experience :3 years, 9 Months

Customer Services and Support - Credit card section at ANZ Bank
  • Fiji
  • September 2014 to November 2014

. My work revolved
around customer services, including answering telephone enquiries from ANZ credit card customers and
providing them with necessary information and assistance

Customer Service Staff at ANZ Call Centre
  • Fiji
  • August 2014 to November 2014
Program Facilitator
  • February 2008 to February 2010

I was fortunate to spend two year in the Philippines where I worked as

Customer Service Representative at Bondwell Computers
  • March 2007 to June 2007

I worked at Bondwell computers for approximately four months. While my tenure was short, I gained
experience in the areas of computer software and hardware. This role also served customers.
Nun/Sister

Customer Service Representative at Courts Homecentres
  • Fiji
  • December 2004 to November 2005

for Courts Homecentres for one year. My role in
this position contributed significantly to upskilling my customer services skills. My daily tasks included:
* Processing Sales
* Processing Payments
* Daily banking

Customer Service Representative at Society of Mary (Congregation of Marist Sisters)
  • Fiji
  • February 2005 to August 2005

I devoted nine years of my life to the Society of Mary, where I served as a nun. My responsibilities and daily
tasks included providing daily support services to the Congregation of Marist Sisters.

Education

Diploma, Primary/ Elementary Studies
  • at Corpus Christi Teachers College
  • November 2013

This was a 3 year course in all aspects of Elementary Teaching from Lesson Planning to Classroom Management... Our Grading was just through A+, A, etc and my transcripts will reflect that I was an 'A' grade student...

High school or equivalent, Foundation Social Sciences
  • at University of the South Pacific, Fiji
  • November 2002
High school or equivalent, Education
  • at Holy Cross College, Fiji
  • December 2001
High school or equivalent, Education
  • at Levuka Public School
  • December 1999

Specialties & Skills

Education
Working With Children
People oriented
Customer Support
Tutoring
BANKING
CALL CENTER
COMMUNICATION SKILLS
COMPUTER HARDWARE
CONSEJERÍA
CUSTOMER SERVICE

Languages

English
Expert

Hobbies

  • Playing Netball and Volleyball
  • Watching Movies
  • Swimming
  • Reading