ستيفاني تابادا

• Managed daily office operations, front desk, and administrative functions to ensure smooth workflow.
• Maintained organized physical and digital records and filing systems for compliance and accessibility.
• Handled inquiries through phone calls, emails, social media platforms, walk-ins, and correspondence
professionally and efficiently.
• Coordinated schedules, meetings, and calendars for instructors and sales and marketing team.
• Supported end-to-end admissions process, including inquiries, documentation, and student enrollment.
• Led onboarding and training of new staff on office systems, procedures, and daily operations.
• Executed procurement activities through LPO preparation, purchase orders, and vendor coordination.
• Operated ERP system (Dartech) for student registration, invoicing, quotations, SOA, and reconciliation.
• Managed petty cash fund, daily transactions, accounting records, and prepared month-end reports.
• Supported accounts payable and receivable functions including supplier payments, invoicing, billing, and
payment follow-ups.

• Monitored client accounts to identify overdue, underpaid, missing revenue and ensure accurate billing.
• Followed up on outstanding subscription payments to ensure timely collection and reduce delays.
• Performed weekly audits of client accounts through QuickBooks to verify service continuation and
ensure active accounts were accurately updated.
• Assisted in month-end close activities by validating revenue records and resolving discrepancies.
• Worked closely with accounting and finance teams to correct billing errors and update records.
• Managed user account onboarding and offboarding using 1Password, ensuring secure access control
and compliance with data governance policies.

• Managed and updated databases using Google Sheets to ensure accuracy and consistency of product
and customer information across records.
• Managed customer inquiries on order processing, shipment status, and tracking details, ensuring timely
and accurate updates.
• Updated and posted product listings on e-commerce platforms to support sales growth.
• Executed online marketing campaigns (SEO, social media, YouTube) and tracked sales data.
• Monitored order processing workflows to ensure smooth fulfillment and accurate documentation.