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ستيفن Anderson, Passenger Relations Officer

ستيفن Anderson

Passenger Relations Officer

Singapore airlines

البلد
سنغافورة - Singapore
التعليم
بكالوريوس, Applied Physics
الخبرات
2 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 0 أشهر

Passenger Relations Officer في Singapore airlines
  • سنغافورة - Singapore
  • أشغل هذه الوظيفة منذ ديسمبر 2022

Ensure smooth operations of the Silver Kris Lounge (SKL) and Kris flyer Gold
Lounge (KFGL).
Provide personalised service and assistance to our premium passengers at
the SKLs, KFGLs and various areas of the airport.
Handle and resolve escalated passenger complaints.
Perform backroom duties such as monitoring flights and liaising with traffic
staff.
Supervise, coach and monitor all staff on operational matters to ensure that
lounge duties are carried out efficiently and as a team.
Lead by example, the spirit of "Soar as One".
Liaise with SIN Station on delays and special handling.
Meet and Assist VIPs to and from SKLs.
Ensure good housekeeping of the Lounges.
Provide efficient administrative support.
Perform any other duties as assigned.

Creative Officer في Myanmar Flight Attendant School
  • ميانمار - Yangon
  • يونيو 2022 إلى نوفمبر 2022

Create contents for marketing in Facebook, TikTok, Instagram, YouTube for
the school promotion.
Having a good relations with students and ensure their photos and videos
have good qualities.
Take photo and videos of the activities in the class.

الخلفية التعليمية

بكالوريوس, Applied Physics
  • في East Yangon University
  • يناير 2020

Specialties & Skills

Adaptability
+Endorse 0
Teamwork
+Endorse 0
Time Management
+Endorse 0
Customer Service
+Endorse 0
Creativity
+Endorse 0
Adobe Illustrator
+Endorse 0
Adobe Photoshop
+Endorse 0
Adobe Premiere Pro
+Endorse 0
Adobe After Effects
+Endorse 0

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
marvelearth.carrd.co

فيس بوك
فيس بوك
facebook.com/facebook.com/profile.php?id=100090180490579&mibextid=ZbWKwL

يوتيوب
يوتيوب
youtube.com/user/youtube.com/@marvelerth6168

اللغات

الانجليزية
متمرّس
النرويجية
مبتدئ

التدريب و الشهادات

English For Cabin Crew (الشهادة)
تاريخ الدورة:
July 2019
Cabin Crew Career Preparation (الشهادة)
تاريخ الدورة:
July 2019

الهوايات

  • Cycling
    Cycling is one of my favorite hobbies. It's a great way to stay active and enjoy the outdoors. Whether I'm exploring new trails or cruising through my neighborhood, I love the feeling of the wind in my hair and the freedom that cycling provides.
  • Swimming
    Swimming is one of my favorite hobbies. It's a great way to stay active and healthy, and it's also very refreshing.
  • Travelling
    Traveling is one of my favorite hobbies. I love exploring new places, experiencing different cultures, and meeting new people. Whether it's a trip to a nearby city or a far-off destination, traveling allows me to step out of my comfort zone, try new things, and broaden my perspective on the world.
  • Videography and Photography
    Photography and videography are two hobbies that I really enjoy. I love being able to capture beautiful moments in life.
  • Video Editing
    I enjoy video editing as a hobby. It allows me to be creative and express myself through visual storytelling. I love the process of piecing together footage, adding effects and music, and creating a final product that tells a compelling story. It's a rewarding hobby that allows me to learn new skills, experiment with different techniques, and share my work with others.