Use Experience (UX)Researcher
Freelancer
Total years of experience :4 years, 4 Months
Unlocking User Insights: Employed UX methods such as user interviews, surveys, and usability testing to uncover user needs and preferences.
Influencing Product Success: By collaborating with
stakeholders throughout the product development lifecycle at previous clients, I ensured user research informed design decisions that enhanced user experience and product success.
Streamlining Research Processes: Implemented streamlined research processes by leveraging data analytics tools and user feedback mechanisms, leading to more efficient and effective research outcomes.
Identifying User Preferences: Conducted in-depth analysis of user behaviour and preferences through quantitative and qualitative research methods, providing valuable insights for product development strategies.
Boosting User Satisfaction: Conducted comprehensive research using both quantitative and qualitative methods, leading to implemented improvements that resulted in increased user satisfaction.
Thriving Under Pressure: Managed multiple user research projects in a fast-paced tech environment, leveraging the ability to handle high workloads and tight deadlines.
Refining User Experiences: Led user testing initiatives to gather iterative feedback and insights, driving continuous improvement of product features and ensuring a user-centric experience.
Applying Behavioural Science for Engagement: Applied principles of behavioural science to user studies, resulting in increased engagement for digital products like the TIKO app, showcasing expertise in driving user engagement.
Integrating User Insights: Collaborated effectively with cross-functional teams to integrate behavioural insights into the UX process, influencing a more user-centric approach to product development.
Leading User-Centricity: Demonstrated ownership of UX research throughout the product life cycle, actively integrating user needs from ideation to validation.
Utilising Figma for Collaborative Design: Leveraged design tools like Figma for collaborative design and research, facilitating seamless collaboration with cross-functional teams.
Tailoring Research for Impact: Conducted tailored research across diverse platforms, ensuring studies were customised to specific user profiles and preferences, ultimately leading to improved user satisfaction.
Scaling UX Research: Played a key role in scaling UX research strategies to support global expansion.
Data-Driven Decision Making: Established and maintained KPIs for tracking UX success, contributing valuable data-driven insights to inform product development decisions.
Launching Successful Pilots: Collaborated effectively with cross-functional teams to launch successful product pilots in new markets.
Ensured Data Security: Collaboratively developed a data management protocol, ensuring the security and confidentiality of user information.