Steven Goodburn, Project Director

Steven Goodburn

Project Director

Lieu
Arabie Saoudite - Tabuk
Éducation
Etudes secondaires ou équivalent, Management
Expérience
19 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 2 Mois

Project Director
  • juillet 2019 à octobre 2019

El Seif Operations & Maintenance (ESOM)

Operations Director à Elegancia Facilities Management & Hospitality
  • mai 2018 à mai 2019

Elegancia is a large scale Facilities Management Service provider within Qatar running many iconic sites throughout the country, including delivering IFM at the Mall of Qatar and for the Ministry of Education, hard services at the Pearl, and for the Ministry of Interior as well as running projects at the Emiri Terminal, some Royal palaces, residential buildings, corporate headquarters, and a hospital.

Job Profile
•Reports to General Manager
•Responsible for the Facilities Management and Operational Service delivery across 53 Projects at in excess of 100 sites.
•Responsible for the financial management of the operational service delivery, including cost control, ensuring profitability, and that required investments are made, as well as prioritizing payments to ensure cashflow is maintained.
•Self-delivering both hard and soft services with a minimum of specialist maintenance support sub contracts.
•Directing 10 senior managers running hard and soft services, training and administration and a total staff in excess of 3000.
•Develops systems/procedures for project planning, scheduling, budgeting, billing, execution, procurement, expediting, reporting, resource mobilization and cost controls and ensures compliance by the project teams.
•Conduct a project risk analysis and finalize mitigation plans and review of same during course of execution of projects.
•Ensuring adherence to all processes and procedures and regularly reviewing these processes in line with the ISO 9001 accreditation, as well as the new 41001 FM ISO Standards
•Identifying all possible cost reduction opportunities whilst maintaining the required level of service
•Attend periodic meetings with customers and contractors to ensure alignment of needs and meeting deadlines.
•Coordinate and run weekly meeting with the Senior Managers to discuss and prioritise open issues. Establish action plans with deadlines and responsible stakeholders.
•Carry out periodic Safety inspections on contractors' site works in line with QESSH requirements.
•Responsible for the recruitment of all FM Staff

Significant Contributions / Achievements
•Vast reductions in overtime expenditure, absenteeism, and sickness by implementing sound management techniques leading to largescale cost savings.
•Implementation of new processes and procedures from scratch
•Implementation of required CAFM packages
•Re-Designing the cost model for the FM service delivery and producing the winning cost bids at pubic tender


Diyar Najd Special Projects (DNSP)

Director of Facilities Management à Ojah Palace
  • mai 2016 à mai 2018

Diyar Najd Special Projects is a niche construction and Facilities Management Business delivering Construction and FM services exclusively for the Saudi Royal Family and specializing in the construction and maintenance of authentic historical buildings with hidden modern infrastructure. Currently running King Salman's Winter Palace in Riyadh (Ojah Palace) and the Al Atharia Historical site belonging to Prince Abdulaziz Bin Fahad Al Saud.

Job Profile
•Reports to General Manager
•Responsible for the Total Facilities Management (TFM) of a 1 Million Sq Metre Heritage Palace complex (Ojah) used by the King of Saudi Arabia and the Crown Prince as their winter weekend home, and Palace to showcase the heritage of the Kingdom of Saudi Arabia.
•Responsible for delivery of hard and soft services at an additional heritage site (Al Atharia) owned by Prince Abdulaziz Bin Fahad, used for show casing Saudi Arabian history and the way of life on the Najd.
•Self-delivering both hard and soft services with a minimum of specialist maintenance support sub contracts.
•Directing 4 senior managers running hard and soft services, training and administration and a total staff in excess of 300.
•Represents the Facilities Management Business Unit at Board Level Meetings
•Preparing weekly and monthly reports for the Royal Private Affairs on all aspects of the FM service delivery
•Develops systems/procedures for project planning, scheduling, budgeting, billing, execution, procurement, expediting, reporting, resource mobilization and cost controls and ensures compliance by the project teams.
•Conduct a project risk analysis and finalize mitigation plans and review of same during course of execution of projects.
•Ensuring adherence to all processes and procedures and regularly reviewing these processes in line with the ISO 9001 accreditation
•Identifying all possible cost reduction opportunities whilst ensuring a Royal level of service
•Attend periodic meetings with customers and contractors to ensure alignment of needs and meeting deadlines.
•Coordinate and run weekly meeting with the Senior Managers to discuss and prioritise open issues. Establish action plans with deadlines and responsible stakeholders.
•Carry out periodic Safety inspections on contractors' site works in line with QESSH requirements.
•Responsible for the recruitment of all FM Staff

Significant Contributions / Achievements
•Taking the service delivery from a reactive basis to a proper international best practice FM service delivery, delivering a Royal level of service (Beyond 5 Star) to the Saudi Royal Family
•Implementation of new processes and procedures from scratch
•Implementation of the required CAFM package
•Designing the cost model for the FM service delivery and the palace and producing the winning cost bid for the public tender process


Mosanada Facilities Management Services (FMS)

Project Director
  • octobre 2015 à mai 2016
Deputy Director à Qatar Olympic Committee
  • Qatar
  • août 2013 à septembre 2015
Deputy Director à Aspire Zone
  • Qatar
  • avril 2012 à juillet 2013

Mosanada FMS is a joint venture between Aspire Katara Investments, Qatar Olympic Committee and DTZ. Mosanada FMS provides integrated facilities management services in Qatar, currently following the Managing Agent model and managing flagship sports and recreation venues throughout Qatar.

Job Profile
•Reports to the Chief Executive.
•Responsible for the Facilities Management Services delivered to a 1.2 Million Sq Metre site consisting of art and culture centres, restaurants, fitness and welfare facilities as well as offices and commercial space. Managing on behalf of the client 32 hard and soft services contracts.
•Directing 8 Senior Managers and 2 managers having responsibility for 75 staff and in excess of 1000 Contractor work force.
•Responsible for scoping the works for the Maintenance Contracts, monitoring contractor works related to MEP, Civil, Lifts, Pools and Chemical treatment, hand-over / take-over between the previous and the new term contractors etc
•Preparing Monthly Report, ISO KPI Reports, Capital Expenditure Report and Budget Planning. Ensuring the correct implementation of KPI's and the relevant SLA's
•Conducting / participating in weekly coordination meetings with the client and the contractors.
•Reviewing and approving technical reports, modification works, improvement works and conducting technical evaluation of tender review reports. Manage and supervise Engineers' works in their technical reviews, drawings, quotation reviews, specifications and quantities for project and rectification works.
•Develops systems/procedures for project planning, scheduling, budgeting, billing, execution, procurement, expediting, reporting, resource mobilization and cost controls and ensures compliance by the project teams.
•Conduct a project risk analysis and finalize mitigation plans and review of same during course of execution of projects.
•Ensure successful and timely execution of processes/systems/ procedures.
•To interact with Customer on periodical basis on project status and to check the implementation of corrective action as agreed.
•Takes corrective measures and develops and implements contingency plans with the team
•Solving problems by technical analysis, group discussions, explore alternatives, and propose quality solutions at minimum cost.
•Review cost reduction opportunities through technical reviews, improvement proposals and cost benefit analysis.
•Manage the financial outputs within the management target.
•Attend periodic meetings with customers and contractors to ensure alignment of needs and meeting deadlines.
•Coordinate and run weekly meeting with the Senior Managers to discuss and prioritise open issues. Establish action plans with deadlines and responsible stakeholders.
•Carry out periodic Safety inspections on contractors' site works in line with QESSH requirements.
•Annuals appraisals of reporting staff to ensure appropriate support and guidance and recognition of their development needs through recommendation to management.
•Responsible for overseeing all recruiting operations for the project staff and validating organizational structure and backfill arrangements.
•Responsible for all training and development strategy within Mosanada FMS

Significant Contributions / Achievements
•Efficiently managing all operations of facilities management in Qatar, managing around 18000 assets within the 1.2 million Sq Metre Katara Cultural Village
•Responsible for 32 Term Contracts worth in excess QAR 150 million.
•Set up and updating of the Concept Evolution CAFM Package
•Consultative input to SC2022 for Delivery and Legacy in order to design in maintainability and reduce lifecycle costs.

Technical Operations Manager à Johnson Controls Goldman Sachs European Data Centre
  • décembre 2009 à mars 2012

Johnson Controls Global Workplace Solutions is the FM arm of Johnson Controls operating both managing agent and Integrated Facilities Management models for global world leading companies.

Job Profile
• Running a 10, 000 M² Tier 2 Data Centre responsible for all aspects of hard and soft services
•Project Managing on behalf of the client a Data Centre expansion including installation of a Blade Room
•Managing an integrated team of 10 HV Engineers
•Ensuring 99.999% availability of all Data Centre services
•Managing all Hard and Soft Services support contracts, including UPS, VFD's, Cooling Towers, HV Breaker Maintenance, CCTV and Fire alarm systems.


Significant Contributions / Achievements
•Successfully expanded the Data Centre by 40% without interruption to the existing service
•Successfully introduced the new technology of the Blade room to the Data Centre
•Achieved 100% availability of Data Centre Services
•Trained all staff in Critical Environment risk Management (CERM)

Facilities Manager à Continent8 Technologies
  • Grande Bretagne (UK)
  • juin 2007 à octobre 2009

Continent8 Technologies is a colocation Data Centre company offering server space primarily to on-line gambling organisations, on line casino's and poker houses including some of the biggest names in on line poker including Poker Stars, Bwin, PKR, and Bet Fred.

Facilities Manager à Charterhouse Group International
  • Grande Bretagne (UK)
  • décembre 2005 à juin 2007

Charterhouse Group International is a privately owned tax mitigation company based offshore in the Isle of Man. If has offices internationally in Dubai, London and the Isle of Man. It provides tax mitigation and corporate financial services to UK employees and Expat workers.

Support Team Manager à Royal Bank of Scotland International
  • Grande Bretagne (UK)
  • octobre 2003 à décembre 2005

Royal Bank of Scotland International (RBSI) is the offshore branch of Royal Bank of Scotland (RBS) it includes Coutts Bank, Natwest, Churchill, Ulster Bank and Isle of Man Bank as its top brands. The bank operates in the UK offshore jurisdictions offering bank services to expat workers and offshore British Nationals.

Éducation

Etudes secondaires ou équivalent, Management
  • à Reading University
  • juin 2002

courses: Medical Management Course

Etudes secondaires ou équivalent,
  • à Reading University
  • avril 2001

MScFM (FM & Corporate Real Estate Management

Etudes secondaires ou équivalent, Electronic Engineering
  • à Reading University
  • septembre 1991

courses: Certificate in Management

Specialties & Skills

CUSTOMER RELATIONS
DATA PROCESSING
DELIVERY
FACILITIES MANAGEMENT
LOGISTICS
MANAGEMENT
MICROSOFT OFFICE
CONSULTING

Langues

Arabe
Expert