IT Director
ThinkProject
مجموع سنوات الخبرة :16 years, 4 أشهر
Thinkproject.com: Software Company with an annual revenue of €105M, specialising a company that provides data-driven and expert-led digital solutions for owners, stakeholders, contractors and developers in the architecture, engineering, construction and operation (AECO) industry, serving 2, 750 customers, with more than 250, 000 users in over 60 countries.
• Oversee IT strategy, software licensing, vendor management, end-user experience and support, IT compliance (ISO 27001, C5, and Security Essentials), and manage a budget of €10M+.
• Saved over €2M in software licensing costs with an additional €1M annual savings projected.
• Centralised IT support, reducing headcount costs while improving user support services.
• Developed an IT roadmap to phase out legacy systems and migrate to central enterprise systems (NetSuite, Zendesk and Salesforce), improving processes, master data and integration between systems.
• Directed a migration project from Zendesk to Salesforce Service Cloud, completed in 6 months on time and to budget.
• Ensure cloud infrastructure scalability with a significant focus on cost optimisation.
Otgroupltd.co.uk: 6-month project to replace main parcel courier for a leading provider of business services and workplace solutions company generating €120M in annual revenue and servicing 10, 000+ customers in UK and Ireland.
• Successfully migrated to a new courier handling 15, 000 parcels daily with zero downtime, achieving £1.2 million in operational cost savings.
• Directed custom development for Microsoft Dynamics F+O and the implementation of Dynamics Sales.
• Transitioned to a new ERP integrator and streamlined the onboarding of new EDI customers by optimising multidisciplinary teams, refining processes, and upgrading tools.
sirius-real-estate.com FTSE 250 real estate company with a diversified property portfolio of business parks, ofices and mixed-use workspaces with over 1.8 million sqm of lettable space company with an annual revenue of €280M with €2B of assets, serving 10000+ customers across Germany and the UK
• Directed IT operations; oversaw a €20M budget, led system assessments and upgrades, and developed strategic solutions.
• Negotiated vendor contracts saving €1M annually, and doubled internet & telephony business revenue to €2M+ within 2 years.
• Launched a service desk with a 94% employee approval rating of Good or Great.
• Facilitated remote work for 200 staf during COVID-19 using Azure and Windows Virtual Desktop, ensuring full enterprise app access with comprehensive training and deployment achieved in just 2 weeks.
• Migrated 300 staf to Ofice 365 within 3 months.
• Developed a disaster recovery and business continuity plan within a 6-month period.
• Formulated the Sirius Cyber Security and Enterprise System strategies.
• Completely replaced WAN/LAN infrastructure across 150 sites in Germany and UK within 18 months.
• Launched development programmes for a 30-person IT team focused on cloud solutions and customer service, aligning with organisational strategic goals and fostering the personal and professional growth of key staf.
• Oversaw IT planning for two new headquarters in London and Germany and merged IT systems between the two ofices with 800+ staf members.
• Developed an emissions simulation strategy, contributing to the ESG net zero goal.
• Assembled a BIM strategy to ISO19650 standard.
• Created a complete future systems strategy (CRM, CAFM and ERP).
• Conducted a SAP Readiness Assessment and implemented PowerBI across the organisation.
• Awarded Cyber Essentials Plus for the group.
• Implemented Barco ClickShare, Logitech Teams Rooms, and digital signage solutions across the business.
• Responsible for successfully passing and exceeding biannual IT and Cyber audits conducted by PwC and EY.
• Successfully outsourced helpdesk, patching, SIEM, NOC, and SOC services to external partners within 6 months.
• Standardised IT hardware, successfully implemented an IT asset register, and managed the implementation of Microsoft Intune including Autopilot.
• Managed the SAP environment migration to Microsoft Azure and outsourced its maintenance.
Polestar.com An Automotive company with an annual revenue of €2B specialising in electric vehicles serving 32000 customers globally.
• Directed IT operations, including strategic and operational planning, managing a £2.5M budget, staf oversight and governance, and team performance management.
• Ensured compliance with SLAs and optimised resource allocation group-wide, collaborating with Chief Engineers, CEO, CTO, and Head of Programmes.
• Led the TX5 project to successful completion, managing IT operations for 300 engineers across 4 sites, including 3 in the UK and 1 in China, with a project value of £350M.
• Implemented a cloud strategy to support cost control and enhance eficiency in partnership with Volvo and London Taxi.
• Coordinated the implementation of the Dassault 3D experience platform, streamlining design and development processes.
• Established strategic business relationships with the Geely Group (including Geely, Volvo, CEVT, and London Taxis Company) following a presentation at the 2016 Global IT Conference.
• Drove the achievement of commercial targets through the development and implementation of robust technical strategies and IT processes/procedures.
Intelligent-energy.com: Hydrogen fuel cell company with an annual revenue of €118M specialising in fuel cells for automotive, stationary power, drones and customer electronics, serving customers globally.
• Optimised IT and infrastructure operations across 3 continents, leading a team of 20 Global Direct Reports and a multi-disciplinary workforce of 600+; established IT processes, policies, strategies, and standards, oversaw ERP system selection, and managed a £15M budget.
• Progressed through various organisational roles, advancing from a technical position to Group IT Manager in 2008, and then to Head of Infrastructure in 2012.
• Led the business to an IPO valuation of £630M, marking the largest stock market debut for a technology-focused company within the previous five years.
• Played a pivotal role in growing the business from 70 to 600 personnel within 5 years; led the establishment of 10+ global ofices and advised C-level executives on business development strategies from an IT/technology perspective.
• Delivered a £500K global infrastructure overhaul in line with IT business strategy, which included a new network solution, storage, virtual infrastructure and thin desktop across all business locations.
• Improved global communication by implementing a system that included video conferencing, new IP and mobile phone solutions.
• Facilitated continuous business growth and increased commercial revenue by maximising IT and infrastructure performance and exploring new technology-based opportunities.
• Minimised global operational risk through the implementation of an IT security framework, critical incident protocols, and disaster recovery procedures.
• Enhanced business eficiency by visualising 100% of the infrastructure and storage solutions, following the identification of critical shortcomings.