Suad Kawash, Commercial Executive & Project Coordinator

Suad Kawash

Commercial Executive & Project Coordinator

Shaqab Abela Catering Services W.L.L,

Lieu
Jordanie - Amman
Éducation
Baccalauréat, English literature
Expérience
19 years, 9 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :19 years, 9 Mois

Commercial Executive & Project Coordinator à Shaqab Abela Catering Services W.L.L,
  • Qatar - Doha
  • janvier 2012 à janvier 2023

As a seasoned Commercial Executive and Project Coordinator, I have had the privilege of cultivating a rich and dynamic career path marked by a wide range of accomplishments and expertise in various industries. With a proven track record, my experience has spanned across diverse sectors, including hospitality, catering, retail, facilities management, playground equipment, shading structures, street furniture, and kitchen light equipment. Here is a detailed description of my professional journey:

Contract Establishment: I have excelled in the art of contract negotiation and establishment. My proficiency in this area has allowed me to secure mutually beneficial tenders, and agreements, fostering long-term partnerships with suppliers, clients, and stakeholders. Whether it's crafting bespoke agreements for suppliers in the catering industry or forging partnerships with manufacturers of street furniture, my keen eye for detail and strategic approach has consistently led to successful contractual arrangements.

Business Operations Management: My role as a Commercial Executive has equipped me with the skills to effectively manage complex business operations. This encompasses overseeing everything from supply chain logistics to customer relations. My ability to streamline processes, optimize resource allocation, and ensure operational efficiency has contributed significantly to the overall success of the regional company I've been a part of.

Diverse Industry Exposure: I have had the unique opportunity to immerse myself in a multitude of industries, gaining invaluable insight and expertise along the way. Whether it's the high-paced environment of hospitality or the intricate logistics of facilities management, I have a comprehensive understanding of the intricacies and nuances that each sector demands.

Project Coordination: My role as a Project Coordinator has required me to wear multiple hats, serving as a liaison between different departments, ensuring that tenders and projects are executed seamlessly from start to finish in line with the client's requirements. My organizational skills and attention to detail have proven essential in keeping projects on track, within budget, and meeting all specified deadlines.

Results-Oriented Approach: Throughout my career, I have consistently delivered results that align with the company's strategic goals. My commitment to achieving measurable outcomes has been instrumental in driving growth and profitability for the businesses I've worked with.

Adaptability and Innovation: I pride myself on my adaptability and willingness to embrace innovation. The business landscape is ever-evolving, and I continuously seek out new technologies and strategies to stay ahead of the curve, ensuring that the companies I work with remain competitive and relevant.

Stakeholder Relationship Building: Building and nurturing relationships with clients, suppliers, and internal teams has been a cornerstone of my success. My strong interpersonal skills and ability to communicate effectively with a diverse range of stakeholders have contributed to a positive and collaborative work environment.
In summary, my experience as a Commercial Executive and Project Coordinator reflects a journey marked by excellence in contract negotiation, efficient business operations and project management, and a deep understanding of various industries. My adaptable and results-oriented approach, combined with a knack for building strong markets and relationships, has consistently delivered positive outcomes for the companies I've served in my professional career.

Group Administration Supervisor & Executive Assistant à Ali Bin Ali Group
  • Qatar - Doha
  • août 2007 à août 2011

In my role as a Group Administration Supervisor and Executive Assistant at Ali Bin Ali Group, I have played a pivotal role in supporting and enhancing the administrative and executive functions of the organization and subsidiaries. This position has allowed me to showcase my skills in coordination, communication, and leadership. Here's a comprehensive description of my experience:

Administrative Oversight: As the Group Administration Supervisor, I have been responsible for overseeing and optimizing the administrative operations of the organization. This encompassed managing a team of administrative professionals, setting and monitoring performance standards, and ensuring the efficient functioning of various administrative processes in line with government laws and regulations. This role required a keen eye for detail and the ability to identify areas for improvement, leading to increased efficiency and productivity across the group.

Executive Support: In my capacity as an Executive Assistant, I have been the right-hand person to key executives within the organization, including the admin manager and other top-level management. This role demanded exceptional organizational and multitasking skills, as I was tasked with managing their calendars, arranging meetings, and coordinating travel plans. Additionally, I was responsible for drafting correspondence, reports, and presentations, showcasing strong written and verbal communication skills.

Project Management: I have been involved in the planning, execution, and tracking of various projects across the organization. This included managing project timelines, resources, and budgets. My ability to juggle multiple projects simultaneously and ensure they align with the company's strategic objectives has been a key asset in achieving successful project outcomes.
Team Leadership: As a supervisor, I have been responsible for fostering a positive and collaborative work environment within the administrative team. I've provided guidance, mentorship, and training to team members to help them excel in their roles. My leadership style emphasizes open communication, goal alignment, and continuous improvement.

Data Analysis and Reporting: I have leveraged data analysis tools and software to gather insights and generate reports for the executive team. This data-driven approach has supported informed decision-making processes and allowed the organization to adapt to changing market dynamics effectively.

Confidentiality and Discretion: Given the nature of the role, I have consistently demonstrated the utmost discretion and maintained the confidentiality of sensitive information, ensuring that all business matters are handled with the highest level of professionalism and integrity.
Stakeholder Engagement: My role has required me to engage with a wide range of stakeholders, both internal and external, including vendors, clients, and regulatory authorities. Building and maintaining positive relationships has been instrumental in facilitating smooth operations and fostering a positive image of the organization.

In summary, my experience as a Group Administration Supervisor and Executive Assistant at Ali Bin Ali Group has been marked by a combination of administrative oversight, executive support, project management, leadership, data analysis, and stakeholder engagement. These responsibilities have allowed me to contribute significantly to the organization's success by ensuring operational efficiency, supporting executive decision-making, and maintaining a high level of professionalism and confidentiality throughout my tenure.

Interpreter & Translator à Qatar International Trading (QIT)
  • Qatar - Doha
  • février 2005 à juillet 2007

As an Interpreter and Translator for US Missions, I have had the privilege of serving as a critical bridge between US mission teams and the local communities they engage with. This role has required a unique blend of linguistic proficiency, cultural sensitivity, and effective communication. Here's a comprehensive description of my experience in this capacity:

Linguistic Expertise: In my role, I have utilized my exceptional linguistic skills to facilitate effective communication between US mission members and the local populations they interact with. I have a deep understanding of both English and the local language (Arabic) spoken in the mission area, allowing me to accurately interpret and translate conversations, speeches, files, and written materials. This linguistic proficiency has been pivotal in breaking down language barriers and ensuring clear, meaningful communication.

Cultural Sensitivity: Working as an Interpreter and Translator for US Missions has required a profound understanding of the local culture, customs, and traditions. I have been keenly aware of the nuances that can affect communication and have used this knowledge to navigate sensitive topics and situations with cultural sensitivity and respect. This approach has fostered trust and collaboration between mission teams and local communities.

Effective Communication: One of my primary responsibilities has been to facilitate meetings, interviews, and discussions between mission members and local individuals or groups. I have consistently provided accurate, real-time interpretation to ensure that all parties can engage in productive dialogue. Additionally, I have translated written materials, such as mission documents, reports, and educational materials, to ensure that language is not a barrier to understanding and collaboration.

Adaptability and Problem-Solving: Working in diverse environments and often in challenging conditions, I have demonstrated adaptability and quick problem-solving skills. I have been able to think on my feet and find creative solutions to communication challenges that may arise during mission activities, ensuring that the objectives of the missions are met effectively.

Interpersonal Skills: Building and maintaining positive relationships with both mission team members and the local community has been a key aspect of my role. I have been approachable, empathetic, and respectful, fostering an atmosphere of trust and cooperation. This has been instrumental in the success of mission activities and projects.

Crisis Communication: In some instances, I have been involved in emergency situations or crisis response efforts. During these times, I have provided critical interpretation and translation services to facilitate swift and effective responses, ensuring the safety and well-being of mission team members and local communities.

Confidentiality and Ethics: I have upheld the highest standards of confidentiality and ethics in my role, respecting the privacy of individuals and the sensitive nature of certain mission activities.

In summary, my experience as an Interpreter and Translator for US Missions has been marked by the essential role, I play in facilitating cross-cultural communication, fostering understanding, and enabling effective collaboration between mission teams and local communities. My linguistic expertise, cultural sensitivity, and strong interpersonal skills have contributed significantly to the success of mission initiatives and have helped bridge gaps in language and culture, ultimately promoting goodwill and positive impact within the communities served by US missions.

Club Floor Supervisor à Intercontinental hotel
  • Jordanie - Amman
  • janvier 2003 à janvier 2005

As a Club Floor Supervisor at Intercontinental Hotel, I have held a crucial role in ensuring an exceptional and memorable experience for our guests, particularly those staying on the club floors of the hotel. This position has demanded a unique blend of leadership, customer service, and attention to detail. Here's a comprehensive description of my experience in this role:

Guest Experience Enhancement: One of my primary responsibilities has been to elevate the guest experience on the club floors. This has involved overseeing the day-to-day operations of the club lounge and rooms, ensuring that all aspects of service meet or exceed the Intercontinental Hotel's high standards. I have worked closely with my team to create a warm and welcoming atmosphere, providing personalized service to guests, and addressing any special requests or preferences promptly.

Team Leadership and Training: I have been responsible for leading and supervising a team of club floor staff, including concierge, housekeeping, and dining personnel. This has required effective team management, delegation of tasks, and providing ongoing training and guidance to ensure that each team member understands their role in delivering exceptional service. My leadership style has emphasized teamwork, professionalism, and a commitment to guest satisfaction.

Guest Relations: I have served as a point of contact for club floor guests, attending to their needs and ensuring that their stay is as comfortable and enjoyable as possible. Whether it's arranging special amenities, assisting with reservations, or addressing any concerns, I have maintained a strong focus on guest relations and satisfaction, often going the extra mile to exceed expectations.

Quality Control and Maintenance: I have been responsible for conducting regular inspections of club floor rooms and public areas to ensure cleanliness, maintenance, and adherence to brand standards. This meticulous attention to detail has been essential in maintaining a pristine environment that aligns with the luxury and comfort expected at Intercontinental Hotel.

Communication and Coordination: Effective communication and coordination with various hotel departments have been critical aspects of my role. I have liaised with housekeeping, food and beverage, front desk, and other teams to ensure seamless operations on the club floors, including the provision of special services and amenities.

Problem-Solving and Conflict Resolution: I am well-versed in handling guest concerns or issues promptly and professionally, employing strong problem-solving and conflict-resolution skills. My goal has always been to turn any negative experiences into positive ones and to leave guests feeling valued and appreciated.

Guest Recognition and Loyalty Programs: I have been instrumental in recognizing and rewarding loyal guests through loyalty programs and special perks. This has not only enhanced guest loyalty but has also contributed to positive word-of-mouth and repeat business.

Budget Management: In some instances, I have assisted in budget management for club floor operations, ensuring that resources are allocated effectively while maintaining a high standard of service.

In summary, my experience as a Club Floor Supervisor at Intercontinental Hotel has been marked by a relentless commitment to guest satisfaction, meticulous attention to detail, team leadership, and effective coordination with various hotel departments. My role has been essential in creating a luxurious and memorable experience for club floor guests, ultimately contributing to the hotel's reputation for excellence and guest loyalty.

Éducation

Baccalauréat, English literature
  • à Al-ahliyya Amman University
  • septembre 2003

Developed independent and imaginative interpretations of literary, critical, linguistic and creative material. Articulated a critical understanding of complex texts and ideas (and of their historical relations where appropriate) Write clearly, accurately and effectively.

Etudes secondaires ou équivalent, General Secondary Education Certificate in Art
  • à Ahliyyah school for girls
  • juillet 1999

Been Elected as the president of the student council and has been an incredible, rewarding, phenomenal experience where I got to represent the views of students and undertake projects to make positive changes to student life. Earned an award for leadership and organization

Specialties & Skills

Time Management
Project Management
Problem Solving
Communications
Administration
BUSINESS OPERATIONS
CONTRACT MANAGEMENT
PROCESS IMPROVEMENTS
REVENUE GROWTH
PROJECT COORDINATION
COMMUNICATIONS
MANAGEMENT
PROJECT MANAGEMENT
HOSPITALITY
OPERATIONS

Langues

Anglais
Expert
Arabe
Expert

Loisirs

  • Traveling, doing sports, reading, swimming , meditation and adventures
    Certified as a Zumba instructor