subhashish sengupta, Customer  Service  Agent

subhashish sengupta

Customer Service Agent

SINGAPORE AIRLINES

Location
India - Kolkata
Education
Bachelor's degree, Commerce
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Customer Service Agent at SINGAPORE AIRLINES
  • India - Kolkata
  • January 2007 to March 2013

Worked with Singapore Airlines Customer Service Agent 6 Jan 2007 till 28th March2013
Over all supervision of GHA team for
(Check-in, Ramp, Bag Match, Arrival Departures&Ticketing.) PRO with Premium Passengers.
Administration Job: Certification of Bills
Daily cash collection, preparation of
Daily Sales Report and various monthly reports and forwarding to head office in Singapore

Sr Customer Service Assistant at Jet Airways Pvt Ltd
  • India
  • February 2001 to January 2007

Worked with Jet Airways Pvt Ltd. Sr Customer Service Assistant 20 Feb 2001 to 5th Jan2007.
Kolkata Airport Check-in, Ramp Agent, Bag Match, Arrival & Departures, Ticketing. PRO with passengers at times when required, load and trim.

Business Development Executive at Zap Infotech Ltd
  • India
  • October 2000 to February 2001

Worked with Zap Infotech Ltd. Business Development Executive Oct 2000 - 19 Feb 2001
25/2/1 Bright Street, Kolkata 700 019 Control of Monthly Sales& Daily Cash Collection

Accounts Executive at Computers Pvt Ltd
  • India
  • June 1999 to October 2000

Worked with Computers Pvt Ltd Accounts Executive June 1999 - Oct 2000
30/1A, Ballygunge 1st lane Kolkata 7000 19,
Job Responsibilities Cash handling & Wages Disbursement, Making of Salary Sheet, Cash Book & Subsidiary Ledger Maintenance, Finalization of accounts.

Education

Bachelor's degree, Commerce
  • at University of Calcutta
  • January 1998
High school or equivalent,
  • at ISC St James School
  • January 1996

1996 ISC St James School, Delhi Board

High school or equivalent,
  • at ICSE St James School
  • January 1994

1994 ICSE St James School, Delhi Board.

Specialties & Skills

Transportation
Cash Handling
Account Handling
Data Handling
Customer Service
CASH HANDLING
COLLECTION
CUSTOMER SERVICE
DAILY SALES
DISBURSEMENT
MAINTENANCE
OF ACCOUNTS
SALES REPORT

Languages

Bengali
Beginner
Hindi
Beginner
English
Beginner