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Suby Subran, Senior Technical Assistant

Suby Subran

Senior Technical Assistant·Kuwait Oil Company

Kuwait

Bachelor's degree, Computer Science and Engineering

Work experience

Total years of experience: 8 years, 2 months

Senior Technical Assistant

May 2024 - Present

Kuwait Oil Company

Al Ahmadi, Kuwait

May 2024 - Present

• Supervisory and Administrative Coordination: Provide administrative and operational support to ensure smooth day-to-day office functions including managing official
correspondence, phone calls and emails for the Team. Support technical and administrative requirements including preparation of memo, time sheets, training and
other operational requirements.
• Contract and Operational Support: Supervise, coordinate and review Service Requests, Contract Service Orders (CSOR), Non-Contract Service Orders (NCSOR) and tracking progress to ensure timely completion and compliance with KOC requirements. Support Seniors with administrative and technical follow ups to ensure smooth operations.
• ISO QMS Support: Collaborated with KOC ISO Team to revise and update Operational Procedures of Operational Laboratories Team in line with ISO 9001:2015 accreditation requirements, supporting laboratory and quality assurance initiatives.
• Supplier Payment Processing: Manage end-to-end payment processing activities for Suppliers; track Purchase Orders, DTR Requests and invoice matching, ensure timely and accurate closure of Chemical Contracts & POs in alignment with KOC policies and
procurement timelines. Assists in resolving discrepancies and ensures seamless coordination between Supplier and Warehouse Team.
• ITSM Support: Serve as Back Support to the IT Coordinator, supported the IT operations
and requirements of team. Responsible for initiating, tracking and processing various ITSM requests related to hardware, software, system access and technical issues.
Monitor the progress of IT Service Requests and ensure prompt resolution in line with service timelines.
• Enterprise Systems & Applications
▪ eBEAMS
Hands-on experience for managing internal workflow pertinent to procurement
and contracts of Operational Laboratories Team, Service requests approval and Operational activity tracking. Proficient in initiating, routing and monitoring service requests and approvals across teams.
▪ LIMS (Laboratory Information Management System)
Inventory dashboard of Operational Laboratories for tracking the overall lifecycle activities of Team, manage test analysis, generate lab test reports, chemical consumption across all GCs, Chemical contracts, SOPs, ISO quality records and procedure manuals etc.
▪ ECM (Enterprise Content Management System)
Engage in electronic routing management of controlled documents, Memo that facilitates efficient document circulation among various teams across KOC.
▪ Oracle
Hands-on experience in KOC Oracle ERP suite, to initiate, monitor and track change requests across various internal workflows. Support the Change Manager module process on behalf of Senior staff, ensuring accurate input, tracking and implementation of system changes.
▪ Microsoft Office Suite
Strong proficiency in Microsoft Office Suite including Excel, Word, PowerPoint, Outlook, Teams for reporting, presentations, preparing monthly progress
reports, database management, communication and managing daily administrative documentation.

Company industry:
Oil & Gas
Job role:
Information Technology

QHSE Representative

August 2021 - May 2025

Almeer Technical Services Co. WLL,

Al Ahmadi, Kuwait

August 2021 - May 2025

● Certified Internal Auditor in Quality, Health, Safety & Environmental Management
System.
● Accreditation Maintenance: Ensured the company third party accreditations are obtained, maintained and implemented effectively in accordance with the applicable standard requirements (ISO 9001, ISO 14001, ISO 45001). Coordinate with MR for
organizing external audits with various certification bodies and proactively involved in the auditing process by providing required compliance evidence.
● Audit Management: Assisted in planning, scheduling & conducting the Internal Audits at Almeer & its subsidiaries. Developed Annual Internal Audit Plan, Internal Audit Schedule in coordination with MR. Conducted regular audits and inspections to ensure
compliance with QHSE and ISO standards, ensure timely implementation of corrective and preventive actions.
● Management Review: Organized and conducted the Management Review Meetings & documented the outcome of MRM and communicated to the department concerned to take necessary action.
● Database & Records Control: Managed QHSE documentation, records control, and electronic databases for QMS, EMS, and OHSMS that ensure fast retrieval of documents and records such as corrective & preventive action logs, document inventory, document
amendment records, and obsolete records etc. Assist in collecting records including customer feedback survey, divisional objective status and EHS statistics through
constant follow up with the divisional representatives. Maintain the records of participation & consultation of the employees related to policies, procedures, incident
investigations etc.
● Training Support: Conducted Induction training on Almeer Management Systems to the new employees. Assist in planning, scheduling & conducting internal / external trainings on QHSE Management Systems throughout the organization & its subsidiaries.
● Quality Risk and EHS Assessment: Conducted risk assessments and hazard analysis including Occupational Hazards & Risk Assessment, Environmental Aspects / Impact Assessment, Compliance evaluation of legal requirements, Quality Risk Assessment etc.
and maintained the records process wise across multiple divisions. Supported the identification, evaluation, and mitigation of operational, environmental, and safety risks
to promote continuous improvement and compliance with EHS standards.
● Conducted Project site audits by verifying objective evidence, including project documents such as Project Quality Plan (PQP), HSE Plan, Method Statements, and
relevant Quality Control and HSE records. Ensure identification and closure of non-conformities (NCRs) and the implementation of appropriate corrective actions (CARs).

Company industry:
Oil & Gas
Job role:
Management

Jr. PROJECT COORDINATOR

August 2019 - July 2020

iPartner General Trading & Contracting Co,

Sharq, Kuwait

August 2019 - July 2020

• Coordinate with cross-functional teams to gather requirements, track project status and manage resources effectively.
• Maintain and update project status reports, coordinate project schedules, manage project meetings, identified and resolve technical problems, and ensure all project
activities are completed on time.
• Involved in the Design & Development of the website including designing of webpage layout, determining technical requirements, CMS management, created back up files.
• Supported Client communication and business development strategies.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Jr.S/W PROGRAMMER

April 2013 - July 2014

Sultan International Electronics Company (SIECO),

Mubarak al Kabir, Kuwait

April 2013 - July 2014

● Developed Web based and Windows-based applications using ASP.Net.
● Designed Win form UI and establish serial port communication for bidirectional interface between machines and PC.
● Utilized C#. Net and COM+ components to manage transmission of data.
● Developed stored procedures, functions and SQL Queries using SQL Server 2008.
● Maintained the version control using Visual Studio 2010.
● Prepared Unit Test Cases and resolved application bugs reported at the Testing phase

Company industry:
Banking
Job role:
Information Technology

SOFTWARE TESTING TRAINING

May 2012 - August 2012

STC Technologies,

Cochin, India

May 2012 - August 2012

• Knowledge of user documentation, training documents & user acceptance plans.
• Knowledge of functional, reliability and performance testing.
• Extensive knowledge of the full software testing life-cycle.
• Involved in Manual Testing and Automated Testing tools like Performance Testing,
Stress and Load Testing.
• Excelled in finding, documenting and reporting bugs, errors, interoperability flaws and
other issues within proprietary software applications
• Prepared Test Plans, Test Scenarios, Test Cases.

Company industry:
IT Services
Job role:
Information Technology

ASP.Net PROGRAMMER

December 2011 - April 2012

L.C.C,

Cochin, India

December 2011 - April 2012

• Participated in all phases of the SDLC (Software Development Life Cycle) from analysis,
design, development, testing, implementation and maintenance.
• Developed ASP.NET applications with SQL Server 2000, 2008, MySQL, and backend
database development includes writing queries, stored procedures, SQL and triggers for
SQL Server and Oracle databases.

Company industry:
IT Services
Job role:
Information Technology

DATA ANALYST

September 2011 - October 2011

SPARK Internet Marketing,

Cochin, India

September 2011 - October 2011

• Collected and organized data from various sources and carry out analysis of the data using Advanced Excel functions and draw correct inferences, in keeping the objectives of the analysis.
• Maintained the research database and improved it from time to time and ensured safe
storage of data.

Company industry:
IT Services
Job role:
Information Technology

Education

ICET, Kerala MG University

May 2011

May 2011

Bachelor's degree, Computer Science and Engineering

India

Model Technical HSS

March 2007

March 2007

High school or equivalent, Computer Science

India

Model Technical HSS

March 2007

March 2007

High school or equivalent, Computer Science

India

Skills

Contracts Review
Expert
Contracts Review
Expert
LIMS
Expert
LIMS
Expert
Oracle ERP
Expert
Oracle ERP
Expert
Certified Internal Auditor
Expert
Certified Internal Auditor
Expert
Computer programming
Expert
Computer programming
Expert
COMPUTER SCIENCE
Expert
COMPUTER SCIENCE
Expert
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
GOAL ORIENTED
Expert
GOAL ORIENTED
Expert
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
ISO 14000 SERIES
Intermediate
ISO 14000 SERIES
Intermediate
ISO 9000 SERIES
Intermediate
ISO 9000 SERIES
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
Programming
Intermediate
Programming
Intermediate
EXTERNAL AUDITING
Expert
EXTERNAL AUDITING
Expert
Teamwork
Expert
Teamwork
Expert
Microsoft SQL Server
Intermediate
Microsoft SQL Server
Intermediate

Languages

English

Expert

Hindi

Expert

Malayalam

Native Speaker

Training and Certifications

Certifications
API Spec Q1 10th Ed. Fundamentals
QAT Quality Certifications

Training
IMS Internal Auditor
TUV
Cybersecurity Awareness Campaign
KOC
Jul 2025
AI in Project Management
Alison
May 2026