Head- Sales & Distribution Fintech division
Vodafone Qatar
Total des années d'expérience :21 years, 3 Mois
Developing and implementing a comprehensive sales and distribution strategy for the mobile money division, resulting in a huge increase in sales and cash-in/cash-out transactions within budget
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Leading the merchant on-boarding process, successfully bringing on board new merchants and expanding the network of acceptance points for mobile money transactions
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Implementing a zonal approach to sales and distribution, ensuring comprehensive coverage and penetration across all regions in Qatar
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Impacting organizations profitability through effective strategic and tactical management decisions and new business development
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Managing the channel partners and working towards Customer acquisition sales in the assigned territories; appointing new Dealers & Distributors and fostering good relations with them
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Identifying changes in market demand and modifying strategies for expansion of market share & achievement of primary & secondary targets
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Conceptualizing competitive business development strategies and analyzing the market rates of the product to gain a competitive edge
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Analyzing potential dealers and organizing dealer meet for expanding the sales channel and increasing growth
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Implemented mobile money B2B payments with 2 Key partners in Qatar
Highlights:
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Developed and implemented a comprehensive sales and distribution strategy for the mobile money division, resulting in a 50-60% increase in sales and cash-in/cash-out transactions within budget
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Led the merchant on-boarding process, successfully bringing on board 5500 new merchants and expanding the network of acceptance points for mobile money transactions
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Implemented a zonal approach to sales and distribution, ensuring comprehensive coverage and penetration across all regions in Qatar
Headed mass market distribution for one half of Qatar, overseeing the roll-out and expansion of digital sales and payment channels, Achieved 40-50% growth in digital payment volume
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Conducted market analysis and fine-tuned marketing strategies based on market insights, resulting in increased customer acquisition and market share
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Identified target outlets and developed plans to increase new customer acquisition from 48% to 54%, contributing to overall business growth
Highlights:
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Successfully rolled out Self-service machines in Qatar
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Executed a sales partnership with a premier fin-tech company in Qatar
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Attained 104% of gross targets in FY 16-17, FY 17-18, FY 18-19
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Identified target outlets and established successful plans to develop them, increasing new customer acquisition from 48% to 54%
Led mass market and retail business in one of Qatar's four regions and oversaw offshore sales operations in five countries
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Monitored staff activities and delivered growth in customer and recharge market share
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Increased recharge turnover from QAR 14 to 17 million, achieved 105% of gross addition targets for December, and enhanced offshore sales contribution from 4% to 10%
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Successfully appointed a new mass market partner and increased revenue by 110% and market share by 4%
Headed prepaid product and services distribution through a mass market partner, drove business through 1500 outlets with over 50 million QRs monthly volume
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Spearheaded an indirect team of 21 retail sales officers, 2 supervisors, and 1 sales manager
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Achieved KPI targets like Gross Adds, Recharge, and Outlets opening
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Augmented recharge turnover from QAR 39 to QAR 55 Million within 9 months, achieved 108% of Gross Adds targets for December, and increased outlet footprint
Spearheaded the team on monthly, quarterly, and yearly plans, led MIS generation and analysis, and optimized CRM operations to meet TATs and customer satisfaction
•Adhered to compliance and operational risk controls, assessed customer feedback, and coordinated with internal and external stakeholders
•Administered long-term planning, forecasted, and monitored on-boarding activity, developed VMT/service delivery in partner countries and launched MTop Up service through the VMT platform
•Provided feedback on best practices and monitored on-boarding activity