Sudheendra Shankar, Lead Systems Engineer

Sudheendra Shankar

Lead Systems Engineer

SOCIETE GENRALE GLOBAL SOLUTION CENTRE

Location
India - Bengaluru
Education
Bachelor's degree, Science
Experience
19 years, 1 Months

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Work Experience

Total years of experience :19 years, 1 Months

Lead Systems Engineer at SOCIETE GENRALE GLOBAL SOLUTION CENTRE
  • India - Bengaluru
  • My current job since August 2020

Successfully Designed and Deployed Exchange Server Hybrid Environment.
Successfully Transformed Socgen Messaging Environment from On-premises Infra to Hybrid including 100K+ Mailboxes migration.
Successfully transformed from Messaging On-premises Infra to Hybrid for Socgen.
Planning and performing Global Disaster Recovery - First of its kind in our Company and it includes documentation and pictorial depiction.
Successfully Decommissioned all Legacy Exchange Infra which was a huge cost saving for company.
Delivered major CTB Projects Like New Exchange Server Deployments, Deploy DMARC, Setup TLS and Health Check Automations.
Provided recommendations to management on developing enterprise-wide system improvements, efficiencies and service delivery.

  • India
  • August 2011 to August 2020

American multinational information technology services and consulting company. Client: Societe Genarale Group
Successfully delivered projects like Exchange Server hybridization in 2018.
Proficient contribution towards Email Gateway Management (Cisco IronPort), SharePoint Administration & Solution deployments.
Successfully Delivered Projects like Exchange Online Migrations, Capacity Management, Legacy Exchange Servers Decommission, EWS
Remediation.
Leading the Team of 20 Engineers from DXC Technology for Client Société Générale. Managing Resources and responsible for operations
management.
Responsible for Managing Certificates including public and Private on Exchange Servers.
Achievements/Tasks
Achievements/Tasks

Senior Engineer at Wipro Limited
  • India
  • March 2011 to August 2011

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services.
Responsible for the Supporting Messaging and Collaboration for Nestle Globe, World Wide.
Worked on MS Exchange 2010 in two node cluster environment and 5k Exchange Servers.
Supporting Blackberry, OCS 2007 issues, Fax nation, Iron Mail.
Change Management and Incident Management

Associate Consultant at Bluestar Infotech Limited (InfoGain Limited)
  • India
  • January 2007 to March 2011

BSIL is an Indian multinational corporation that provides information technology, consulting and business process services. Acquired by Info gain.
Responsible for the handling Exchange 2003 and ADC Servers all over India.
Worked on Exchange Database and performance issues and Exchange Server in two node cluster environments and WSUS related issues.
Coordinating with Location engineers and providing solution for L2 level calls

Customer Support Engineer at Vays Infotech Private Limited
  • India
  • May 2005 to January 2007

Closure of all location IT related problems as per the Defined SLA.
Primarily responsible for resolving Desktops and Laptops related issues.
Primarily responsible for providing L1 Support for Microsoft exchange 2003 and Active directory. Creation, deletion and mailbox
movements.
CERTIFICATES
Certified ScrumMaster®

Education

Bachelor's degree, Science
  • at Bangalore University
  • May 2005

Complete Bachelor of Science in Mathematics, Chemistry and Physics.

Specialties & Skills

Active Directory
Unified Messaging
Mobility Management
Ironport
Microsoft Exchange Server
CONSULTING
INFORMATION TECHNOLOGY
MESSAGING
MICROSOFT EXCHANGE
MICROSOFT EXCHANGE SERVER
SERVERS
CUSTOMER RELATIONS
GATEWAY

Languages

English
Expert

Training and Certifications

Microsoft 365 Certified: Messaging Administrator Associate (12/2022 - Present) (Certificate)
Date Attended:
December 2022

Hobbies

  • Cricket