Credit Operations Representative
rakbank
مجموع سنوات الخبرة :2 years, 6 أشهر
Disbursing and checking document for personal loan, top up loan and auto loan with credit approval and adhering to operation procedures.
Inputting of data into RAKNET system for processing and disbursing of loans i.e. Personal, Auto & Staff loan.
Checking customer as provided all the required documents as per the loan taken and it is properly verified by bank officials.
Preparing welcome letter for employee and employer to create awareness among the customer and their company’s about the Personal loan and Rak Finances loan.
Doing daily lodgment for disbursed files and updating disbursed with error in pending file for lodgment to keep track on error files.
ADMINISTRATION:
Attending to incoming and outgoing calls
Ensure all documentation is well taken care of.
Organizes and maintain file system, files correspondence and other documents
Maintaining Records- Accounts statement, Employee Records, Important Company documents, Petty Cash Vouchers, Sales Invoices, and so on.
Correspondence with Customers relating to the consignment, payments, and so on.
Reporting daily activities to our General Manager
Handling other task assigned from time to time
ACCOUNTS:
Entering day to day accounting transactions in the system
Handling Petty Cash
Handling Receivables & Payables
Preparing Invoices and ensuring timely & accurate issuance of invoices based on agreed rate.
Preparing Salary for Staffs through WPS- Salary Processing system
Reporting to the General Manager about Financial position every day
Preparing monthly statements- Accounts, Outstanding Statements for Receivables & Payables, Petty Cash & Salary.
OPERATIONS COORDINATOR:
Coordination of all office and operational activities to ensure smooth flow in the process
Coordinating with staff and drivers regarding their day to day job activities
Management of all operational calls to and from customers and operational personnel via proper communication
Maintain a close relationship with customers to provide better customer service
Continuous interaction with clients, coordinating and solving their issues for different consignments
Booking of transportation from other agents as and when required
Follow-up with local agent and shipping lines on cargo arrival details
SALES:
Making sales calls and preparing sales letters as and when required
Identifying potential customers
Providing proper information to new and existing customers
Issuance of quotations to customers for enquiries upon request on consultation with the management.
Follow-up for outstanding payments by customers
Prepare Sales Report
Entry of Candidates Resume information on the new Website of Mindfield Resources
Saving Counter- Providing Customer Service, Opening and Filing of Account Forms (Saving, Current, and Overdraft Accounts), Passbooks Updation, Stamping of Cheque Books, etc.
Cash Counter- Cash Payments, Cash Deposits, Collecting School Fees, and Preparing Cash Reports.