sufiyan chappalwala

sales and service executive at Bateel

• India - Mumbai
• My current job since October 2023

Managed a diverse portfolio of clients, ensuring high levels of customer satisfaction and repeat business.
Demonstrated in-depth knowledge of Bateel's luxury dates, confectioneries, and gourmet products.Conducted product presentations and tastings to educate customers on product quality and unique selling points.Utilized upselling and cross-selling techniques to maximize sales and enhance the customer shopping experience.
Demonstrated in-depth knowledge of Bateel's luxury dates, confectioneries, and gourmet products.Conducted product presentations and tastings to educate customers on product quality and unique selling points.Utilized upselling and cross-selling techniques to maximize sales and enhance the customer shopping experience.
Prepared detailed sales reports and forecasts for management review.Maintained accurate records of customer interactions, sales activities, and transactions in the CRM system.
Worked closely with the retail team to ensure seamless store operations and excellent customer service.Participated in training sessions to stay updated on product knowledge and sales techniques.