Suganya Srinivasavaradharajan

• Maintain Accounts in Tally, petty Cash, Budgeting, , Raise Sales and service invoice, Followup on payment.
• Provide and oversee daily office operations and support in HR/Administration/Secretarial and Accounts areas, report to the Management.
•
Preparing the offer letter, Maintaining the database Processing of Salary, Reimbursements, Final Settlements, LTA, Leave Encashment,
Performance Incentive and Annual Bonus Compliance to requirements

▪ Provide and oversee daily office operations and support in HR/Administration/Secretarial and Accounts areas, report to the Country Manager.
▪ Preparing the offer letter, Maintaining the database Processing of Salary, Reimbursements, Final Settlements, LTA, Leave Encashment, Performance Incentive and Annual Bonus Compliance to Statutory requirements for Government.
▪ Employee Welfare Requirements-Insurance Policies, Staff Loans etc. Good computer skills in MS-Office, Excel, PowerPoint. Hands on experience in MIS on day to day activity. Maintenance of Employee Database / Personal Folders.
▪ Handle Purchase Orders, Payment Invoices, upkeep of office premises, facilities maintain/ requisite stationery, pantry supplies and inventory control.
▪ Coordinate and work closely with shipping in HQ (Plymouth) on all related sales orders and shipment process from USA to respective customers as well as return of equipment's to HQ for repair (RMA, Return Material Authorization).
▪ Arranging travelling arrangements for team members, including visa applications, where necessary.
▪ Handle office logistics for new and existing employees.
▪ Disburse expense claims, to ensure that expense claims come with proper supporting documentation and they are to be properly recorded.
▪ Update all booking orders efficiently and submit to the Managing Director via Singapore's & USA Office Administrator by first/second of each month.
▪ Submit Financial reports to Singapore & USA Office Administrator monthly.
▪ Handle and manage daily incoming / outgoing mails, courier services and to track courier information with self-initiative.
▪ Meticulous and initiative in organizing, storing paper work, documents and computer-based information.
▪ Other office administration related subjects as well as staff annual/sick leave.
▪ Liaise with Auditor, tax agent, banks or company secretarial for respective matters.
▪ Corresponds with Singapore Office, HQ in Plymouth on HR/Accounting matters.
▪ Coordinate exhibitions / seminars/ Company events as well as the logistics required.
▪ Any other ad-hoc duties assigned

• Provide and oversee daily office operations and support in HR/Administration/Secretarial and Accounts areas, report to the Country Manager.
• Preparing the offer letter, Maintaining the database Processing of Salary, Reimbursements, Final Settlements, LTA, Leave Encashment,
Performance Incentive and Annual Bonus Compliance to Statutory requirements for Government.
• Employee Welfare Requirements-Insurance Policies, Staff Loans etc. Good computer skills in MS-Office, Excel, PowerPoint. Hands on experience in
MIS on day to day activity. Maintenance of Employee Database / Personal Folders.
• Handle Purchase Orders, Payment Invoices, upkeep of office premises, facilities maintain/ requisite stationery, pantry supplies and inventory
control.
• Coordinate and work closely with shipping in HQ (Plymouth) on all related sales orders and shipment process from USA to respective customers as
well as return of equipments to HQ for repair (RMA, Return Material Authorization).
• Arranging travelling arrangements for team members, including visa applications, where necessary.
• Handle office logistics for new and existing employees.
• Disburse expense claims, to ensure that expense claims come with proper supporting documentation and they are to be properly recorded.
• Update all booking orders efficiently and submit to the Managing Director via Singapores & USA Office Administrator by first/second of each
month.
• Submit Financial reports to Singapore & USA Office Administrator monthly.
• Handle and manage daily incoming / outgoing mails, courier services and to track courier information with self-initiative.
• Meticulous and initiative in organizing, storing paper work, documents and computer-based information.
• Other office administration related subjects as well as staff annual/sick leave.
• Liaise with Auditor, tax agent, banks or company secretarial for respective matters.
• Corresponds with Singapore Office, HQ in Plymouth on HR/Accounting matters.
• Coordinate exhibitions / seminars/ Company events as well as the logistics required.
•
Any other ad-hoc duties assigned. `

Provided support to the sales team, ensuring all sales and service objectives were met.
•Maintain Office attendance, leave record. Day to day Book Keeping, Process Claims.
•Reimbursements, Managing bank and petty expense.
•Handling Guest House & Hotel accommodation, Process Visa, Hotel Booking, Travel & Transport arrangements
for Domestic.

Significant Highlights:
•Cost control and reduced the overhead cost to 40%

• Involved in Email chat support customer service.
• Meet customer Retention and ensure customer satisfaction.
• To provide timely and effective resolutions to customers queries through chat.
• Have achieved the productivity Target-Ability to handle multiple chats effectively & also take care of other tasks when need.