SUHAIL SAEED

With over 27 years of progressive experience in aviation retail, gift store operations, and technical inventory management — including leadership roles at Kuwait Airways and KASCO — I bring proven expertise in inflight retail optimization, procurement strategy, and supplier coordination. My career reflects a consistent track record of driving cost savings, improving stock rotation, and enhancing the passenger experience through efficient inflight gift and merchandise management.

In my most recent position as Manager - Inflight Retail & Gift Store at Kuwait Airways, I directed gift and giveaway operations for all flights, implemented the FIFO method to reduce losses, and developed a return-and-reuse system for unused items, cutting wastage by 25% and generating significant annual savings. I also coordinated sensitive VVIP requirements and introduced supplier performance KPIs that improved delivery timelines and cost competitiveness.

My fluency in Arabic, English, and Urdu, combined with my proficiency in ERP systems such as JD Edwards, ensures seamless coordination across multicultural teams and international suppliers. I am passionate about leveraging data-driven procurement and inventory practices to not only control costs but also create new revenue opportunities and elevate passenger satisfaction.

I am excited by the opportunity to contribute to your organization’s inflight retail and gift store strategy. I look forward to discussing how my leadership, operational expertise, and commercial mindset can support your goals.

• Directed inflight retail and giveaway operations for all flights, overseeing
procurement, inventory, and supplier relationships.
• Implemented FIFO stock rotation, reducing expiry-related losses by 20%.
• Developed a return and reuse system for unused items, cutting wastage by
25% and saving approximately $150, 000 annually.
• Coordinated VVIP inflight gifting requirements, ensuring flawless service
delivery.
• Introduced supplier performance KPIs to improve delivery timelines and cost
competitiveness.

• Supervised technical store operations, including spare parts ordering and
tracking.
• Ensured compliance with aviation regulatory requirements.
• Trained and mentored junior staff in inventory management systems and
ERP usage.

• Managed spare parts supply chain for multiple aircraft types.
• Implemented inventory control measures to minimize delays and stockouts.
• Coordinated with maintenance teams for timely delivery of parts.
• Supported system migrations and process improvements.