System Administrator
Computer Network Systems
مجموع سنوات الخبرة :6 years, 5 أشهر
Maintained and supported Windows domain services and features such as, AD, DNS, DHCP, Group policies, web (IIS), file and print in an enterprise domain more than 400+ users.
· Provide support for Windows and Linux OS platforms.
· Ensure the compatibility of the hardware and software of the system by determining it.
· Responsible for the evaluation and recommendation of the new hardware and software.
· Assist team in resolution of hardware, software and system issues.
· Analyse performance of the system and ensure the performance objective and availability of the requirements
· Desktop imaging, Install patches/fixes, software upgrades, debugging server configurations.
· Troubleshoot TCP/IP connectivity issues. (Cat 5 and Wireless networking) WEP encryption…
· Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created…
· Perform ongoing performance tuning, hardware upgrades and resource optimization as required; configures CPU, memory and, disk partitions as required.
Hands-on administrated, monitored and troubleshot Microsoft Windows Server, Active Directory, Microsoft Workstations, printers and LAN&WAN, ADSL, ISDN networks.
Configuration of Cisco Routers and Switches to use in WAN. Designed, implemented and supported Wireless network.
Installed, maintained and troubleshot servers, client workstations and network Provided second level remote and on-site support to 70 users at 4 locations .Troubleshot and solved all hardware and software related issues and Created and maintained inventory database (for servers, workstations, equipment) and documentation like users guides, check lists, HOWTOs etc.
Configuring and troubleshooting Microsoft Outlook, Outlook expresses and Lotus notes.
Document all incidents, resolutions and project related items and keep asset and inventory management. Also Daily and Monthly report on a regular basis.
Upgraded video surveillance system in branch offices: set up new servers, mounted video cameras
Installation, Configuration and Maintenance of AD, DNS, DHCP Servers DNS, WINS, DHCP, IIS, ICS, and RAS & RADIUS services in windows 2000 & 2003. Configuring /administrating domain users and groups.
Installation and configuration of antivirus on client machines. Configure and trouble shooting of outlook 2003
Troubleshooting of Windows, Linux and Novel Clients in various Clients.
Installation and setup of Anti-Virus on the networks, including pushing it out to local machines from the server and remote update over the internet.
Supporting member of help desk team call center, assisting over 1, 000 end users with desk side/remote support and Servicing of Peripherals (Printers, Scanners Etc.)
Completed multiple trouble tickets per day including: PC/laptop refreshes, data migrations, installing and configuring workstations and laptops, and troubleshooting all technical related issues.
Volunteered to assist in resolving computer and network related issues for public sector and private sector employees through XP remote, and desk side support.
Installation, configuration and testing of SCSI device such as hard drives, backup tape drives.
Configure the switches, routers, modem etc.
Installation & maintenance of Windows NT & 2000 DNS, DDNS, DHCP and WINS Servers.
Installation and setup of Anti-Virus on the networks, including pushing it out to local machines from the server and remote update over the internet.
Handle and troubleshoot operating system installations, software installations such as MS Office, PC Anywhere, Anti-virus software, Internet Information Server, Personal Web Server, and Lotus notes 5.08 Client Configuration. Setting up Remote Access Service for Lotus Notes Client users.