Sujin Suresh, Customer Service Officer

Sujin Suresh

Customer Service Officer

Indigo

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat,
Expérience
1 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 1 Mois

Customer Service Officer à Indigo
  • Inde - Bengaluru
  • février 2014 à février 2015

Job involves ensuring safe and secure departure of flight without violating any safety or security procedures. Directly interacting with passengers, Ensuring smooth operation of indigo in Trivandrum. Ensuring all pre and post flight work completed within stipulated time. Work in proactive manner and use initiative to resolve discrepancies and unforeseen problem using set guidelines.
- Basic AVSEC- Aviation Security ( BCAS)
- Practial knowledge of Galileo
- Practial Knowledge of computer application / MS office
- Basic customer service (IndiGo)
- Dangerous Goods Category 9 (For passenger handling )
- Departure Control System (Navitaire- IndiGo)
- Basic Ramp handling -IndiGo

Éducation

Baccalauréat,
  • à Manav Bharti University

courses: of Pass : June 2012 Southern Institute of Vocational Training - Diploma in Fire & Safety Management Year of Pass : March 2013 Kerala Institute of Travel and Tourism - Diploma in Airport Operations Year of Pass : Jan 2014

Specialties & Skills

Good problem solving ability.
Experience working in a fast paced environment
COMMUNICATION SKILLS
CUSTOMER SERVICE

Langues

Anglais
Expert
Hindi
Expert

Formation et Diplômes

DCS (Formation)
Institut de formation:
indigo airlines
Date de la formation:
February 2014
Durée:
120 heures