Executive Safety and Customer service
Indigo Airlines
Total years of experience :10 years, 1 Months
• Managing the day to day airport business operations which include safety and customer service.
• Welcoming the customers and assisting them for the departure procedure.
• Verifying the customer travel documents and maintaining the records on a daily basis.
• Also have gained knowledge of Marketing management, Human resources, Admistration, Business management, Customer service etc.
• Have attained the knowledge of business management academically.
• Computerized filling and recording of data and documents on daily basis.
• Self motivating and creative thinking and implementing the same in day to day activities.
• Managing passengers/ customers and meeting and assisting them on their requirements.
• Trained and experienced in Check-in Process.
• Taking over allocations at Ramp and Boarding gates.
• Scanning baggage tags and reconciling the baggage count at Baggage Make-up Area.
• Attained certification on AVSEC ( Aviation Security ) and Screeners License,
Hence allocated for Anti- Sabotage checks of the aircraft and Baggage Screening.