Suliman Benhalim

• Evaluate the current mission’s hardware and software pool and recommend appropriate technologies
• Evaluate and improve the mission’s communication setup (Local Network) in Tunis, Tripoli, Benghazi bases.
• Evaluate and improve the current mission’s data management setup
• Optimise the current mission’s computers for the best performance, and less data consumption.
• Configure and install all VTC systems to communicate between bases.
• Resolve any anomalies with ACTED’s assets pool.
• Perform physical IT asset’s inventory check.
• Maintain and update the mission’s monthly assets follow up.
• Contacted several companies such as (Microsoft, Amazon, Malwarebytes, and Tresorit) to gather IT-related offers.
• Made a deal with Microsoft to accept ACTED into the nonprofits portal.

• Improved sales and profits of the Dubai Street branch.
• Recruited, hired and developed staff.
• Coordinated effective and positive store management changes.
• Fixed and solved multiple IT issues that occurred during rush hours in the store.
• Updated/Created new IT solution as a way of facilitating the stores management system
• Created and developed an effective rolling calendar.
• Develop a strong social media presence and manage all Internet marketing efforts.

• Store sales and operations management, that meets the organisation's needs.

• Meet with clients and take care of all their logistics needs
• Coordinates paperwork flow, including establishing and maintaining filing systems,
correspondence, mail, inter-office communications.

• In charge of IT and store operations.