Sultan Alshabihi

Worked closely with inventory department to maintain alignment on
Collaborated with customer service teams to resolve delivery-related
complaints and ensure customer satisfaction
Analyzed outbound data to identify trends, optimize routes, and
improve delivery times
Monitored transportation schedules to ensure on-time delivery to
customers or distribution centers.

Lead a team of 15 workers (ASN, NOK, forklift operators, and helpers)
to unload 20 containers with 500 pallets daily.
Coordinate with the ASN team to update arrival status hourly.
Oversee unloading, scanning, and system updates (WAMAS & Oracle)
for received items.
Manage item placement by automated warehouse.
Issue Goods Received Notes (GRNs) to suppliers/clients.

Monitor customer orders (IKEA, NOON, AMAZON), verify them in
the system, and update the database.
Lead the team to prepare, pack, and dispatch orders without
damage.
Cross-Dock orders.
Create daily reports to track performance, productivity, and drive

Managed inventory and material movement.
Processed purchase requests (PR) and created purchase orders (PO)
in the SAP system.
Implemented procurement strategies and conducted RFQ
negotiations to meet departmental needs.