سلطان سعيد

• Responsible for managing operational routines to deliver highest standards of picking, packing and dispatching Customer & Web Orders.
• Constantly work to improve Quality, Productivity and Efficiency.
• Leading teams and conducting Daily Overview Meeting with 3PL Managers to sort out issues in Warehouse Routines (physically and systematically).
• Creating Action Plan to complete the given Tasks and analyzing 3PL performance report.
• Preparing Plans and Periodic reports for higher management.
• Mentoring and train new employees as well as directing them through their daily routines.
• Making sure stock availability for Orders with lowest possible cost.
• Monitors Inventory in warehouse by stock count and system to system.
• Updating weekly KPI and Productivity.
• Support RSI, SSS, B2B Department and management in Service Office by following up on goals/routines to ensure activity commitments are fulfilled.
• Produce necessary follow-ups for the commercial and management team regarding operational processes in the Warehouse.
• Monitoring overstock and replenishment to support selling unit.
• Ensuring stock migration and monitor impact on service level against each HFB.
• Updating sales space size to manage stock ordering from supplier.
• Securing that retail logistics integrates the supplying process into the retailing business.

Achievements:

• Reduced Backlog Customer Orders from 700 to zero in 3 weeks.
• Provided logistic solution to support IKEA to get 7 Million amount contract.
• Developed reports for CCC which help them to take urgent action on Customers feedback.
• A Master data collected in one file to be shared with whole IKEA to keep track on each orders/Backlog.
• Separate routine for new E-Commerce (Web Orders) service implemented in IKEA DC.
• Found Gap and Bugs in 3PL company system integrated with IKEA system (Navision) and resolved them with IT to have the exact information for each Order, Articles, Stock Accuracy, Branch Transfer routines etc.

• Was responsible for offloading the IKEA trailers from that are delivered to the facility in a timely manner.
• Was responsible for the efficient loading of the outgoing delivery trucks within the dispatch time.
• Operated all equipment in a safe and efficient manner following prescribed work methods.
• Ensured that the work area is clean and organized at the beginning of each shit to ensure the best service for our customers.
• Managed inbound/outbound shipments.
• Management of distribution with a strong focus on home-delivery capabilities; with the capability to manage multi-size shipment through internal or external operators.
• Reduced internal handling damages to control the damage cost & achieve the store profit targets.
• Review and monitor daily and monthly Key Performance Indicators (KPI’s) and analysis reports on various measurable factors against benchmarked.
• Track performance, analyse variances, explore problem areas and utilize them for continuous improvement and appropriate recommendations.
• Prepared manpower plans, set productivities for hub and supervised warehouse teams to ensure highest level of work efficiency within the budgeted productivities to control all the operational costs.
• Regular communication to the operations Team Leader.
• Conduct daily start up shift meetings to go over the days receiving and shipping schedule.
• Was responsible for properly staging the incoming shipments in the designated areas as per the plan.
• Vigilant during offloading and staging the shipment to reduce the discrepancy and stock loss.

Lakesmere group is a Multinational with over 25 years of experience in providing complete
solution for the external building envelope. Lakesmere Arabia played an integral role in
development of New King Abdul Aziz International Airport Project KAIA mainly in Roofing and
Cladding.
* Was coordinating materials movement from yard to the site and to the direct customers.
* Maintained material management logs and commitment-related information into
databases.
* Was responsible for the set up and implementation of protocol specific logistics freight
movement.
* Interface between logistics and others Site entities to include, Safety, Construction,
Maintenance, Traffic, cross-leveling and warehousing.
* Reviewed the logistic plans, policies, and procedures necessary to provide support in
logistic area of transportations services.
* Received shipments and allocations and responsible to inspect the deliveries.
* Documentation (Manual Docs, Shipment docs to be sent on time) to the Head Office in the
UK.
* Maintaining a MIS report for all the customer and updating it regularly with the status.
* Inspect the materials in workshop.
* Coordinated with Saudi Binladin Company and sorting out day to day issues related to
warehouse, site (320, 000m2) and transportation etc.
* Coordinated with workers (250 labors) working under my supervision.
* Responsible for co-coordinating a team consisting of service, delivery, collection, repairs
& receivables.
* Responsible to allocate the duties to the supervisors for smooth supply of materials.
* Responsible to get the quotations of heavy machineries and industrial tools.
* Responsible for the maintenance of all heavy machineries.
* Responsible for the right type of materials to be sent to site.

State Life Insurance established in 1972 is the largest life insurer of Pakistan underwriting both.
Individual life and Group life business covering more than 12.3 million lives through its network
of 31 Life & Group Zones. State Life Gulf Zone has five sectors, one in Dubai, Abu Dhabi, Kuwait,
Jeddah and Riyadh with more than 15000 inforce policies having life fund of 276.8 Million
Dirham.
* Selling personal insurance products.
* Advising clients for the insurance policies.
* Data documentation for the policies.
* Discussion with the client about their insurance products.
* Customize insurance programs to suit individual customers, often covering a variety of
risks.
* Monitor insurance claims to ensure they are settled equitably for both the client and the
insurer.
* Seek out new clients and develop clientele by networking to find new customers and
generate lists of prospective clients.

I am holding the responsibility of Outbound & Inbound Operations,
Inventory in fully automated FLOW warehouse of 55000m2 in KAEC. Approx. 38000 Pallets with
66000 bin locations to cover Web Orders & Customer Orders in Kingdom.
* Responsible for managing operational routines to deliver highest standards of picking,
packing and dispatching Customer & Web Orders.
* Constantly work to improve Quality, Productivity and Efficiency.
* Leading teams and conducting Daily Overview Meeting with 3PL Managers to sort out
issues in Warehouse Routines (physically and systematically).
* Creating Action Plan to complete the given Tasks and analysing 3PL performance report.
* Preparing Plans and Periodic reports for higher management.
* Mentoring and train new employees as well as directing them through their daily
routines.
* Making sure stock availability for Orders with lowest possible cost.
* Minimising handling damages and working to identify the root cause to resolve once for
all.
* Updating weekly KPI and Productivity.
* Containers prioritizing according to needs of orders.
* Forecasting of articles to support Sales, Commercial and Logistics team.
* Produce necessary follow-ups for the commercial and management team regarding
operational processes in the Warehouse.
* Monitoring overstock, concrete, activities and non-central shortages.
Achievements
* Reduced Backlog Customer Orders from 700 to zero in 3 weeks.
* Provided logistic solution to support IKEA to get 7 Million amount contract.
* Developed reports for CCC which help them to take urgent action on Customers
feedback.
* A Master data collected in one file to be shared with whole IKEA to keep track on each
orders/Backlog.
* Separate routine for new E-Commerce ( Web Orders ) service implemented in IKEA DC.
* Found Gap and Bugs in 3PL company system integrated with IKEA system (Navision)
and resolved them with IT to have the exact information for each Order, Articles, Stock
Accuracy, Branch Transfer routines etc.