suman subrahmaniam, (System Administrator

suman subrahmaniam

(System Administrator

UST GLOBAL PRIVATE LIMITED

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BBA
Experience
6 years, 1 Months

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Work Experience

Total years of experience :6 years, 1 Months

(System Administrator at UST GLOBAL PRIVATE LIMITED
  • India
  • March 2016 to October 2021

Job responsibilities
• Troubleshooting and resolving technical issues
• Providing technical support to customers via Phone, E-mail, and Chat.
• Documenting interactions.
• Collaborating with other technical teams to identify and resolve complex issues.
• Providing training and guidance to end-users and how to use UST's products or services.
• Working with customers to understand their needs and provide customized solutions.

Education

Bachelor's degree, BBA
  • at Anamalai University
  • April 2015

Specialties & Skills

TECHNICAL SUPPORT
TROUBLESHOOTING (PROBLEM SOLVING)
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
FIREWALL
INSTALLATION
MITIGATION
ACTIVE LISTENING
COMMUNICATIONS
MICROSOFT AZURE
MICROSOFT EXCEL

Languages

English
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