HR Director – Corporate, Aesthetic Centers & Pharmacies
Novomed - Dubai, Abu Dhabi & Al Ain, UAE
مجموع سنوات الخبرة :19 years, 4 أشهر
• Trusted HR advisor to leadership team to develop and implement policies, communication and strategic initiatives.
• Manpower planning and analytics as per business strategy.
• Developed and maintained effective relationships with key stakeholders.
• Initiated various outdoor & inhouse engagement activities to build strong referral system between doctors & revenue generates.
• Managed a team of 8 members overseeing Recruitment, Onboarding, HR operations, Payroll, Government Relations, Medical Licensing & Compliance for all regions.
• Oversee monthly payroll activities to ensure WPS compliance.
• Oversee Employee Health Insurance & Medical Malpractice Insurance policies.
• Developed Job descriptions and SMART Objectives.
• Developed organization structure, mapping and approval matrix on WebHR.
• Oversee staff recognition, internal promotion, and retention program.
• Managed more than 500 employees for more than 10 facilities.
• Managed employee grievances and exit interviews.
• Developed and maintained effective relationships with key stakeholders within the group to provide seamless HR support to business leaders and employees.
• HR budget and planning.
• MTD & YTD manpower budget and revenue comparison.
• Workforce planning and analytics as per business strategy.
• Managed a team of 7 members and overseeing Recruitment, Onboarding, HR operations, Payroll & Compliance for all regions.
• Talent review, gap analysis and job-sharing program.
• Promoted staff recognition, internal promotion, and retention program.
• Compliance to UAE labour laws, licensing & government regulations.
• Oriented hiring managers on best recruitment practices as per branding strategies and model.
• Managing more than 600 staff for more than 60 facilities.
• Monthly HR Dashboards, trackers and analytical data as per business needs.
• Developed organization structure, mapping and approval matrix.
• Managed employee grievances and exit interviews.
• Employee engagement activities.
• Key business partner to leadership to develop and oversee HR functions.
• Ensured compliance of group policies to promote fair and equitable work environment.
• Workforce planning and analytics for all greenfield projects as per business strategy.
• HR Budgets as per business strategy.
• Talent acquisition and development of required skill mix and diversity.
• Ensured best recruitment practices as per branding strategies and model.
• Managed Bell curve performance management system from rollout, training, review & calibration.
• Talent review, succession planning & staff development.
• Gap analysis and job-sharing program.
• Recruited and managed close to 500 staff for more than 15 facilities.
• Salary grid as per skillsets.
• Designed staff orientation for new recruits.
• Maintained HR trackers and analytical data.
• Developed organization structure, mapping and approval matrix in SAP.
• Supervised DHA licensing activities.
• Active member of Credentialing & Clinical Privilege committee.
• Manpower planning as per HR budgets and business strategy with strong service focused approach.
• Ensured interview & selection process is competency based and as per business needs.
• Managed HR Team in Recruitment, Onboarding, Training & Development, Employee Benefits, Government Relations, Transportation & Administration.
• Developed HR Strategies to support business plan and company goals.
• Developed and implemented Group Wide HR policies in compliance with UAE labour laws.
• Developed job description as per current roles and responsibilities at all levels.
• Drive performance management, staff development, retention process during contract renewals.
• Drive succession planning for key roles.
• Supervised DOH licensing, PRO and government relations activities and end-to-end recruitment.
• Acquainted with current DOH online medical licensing process and documentation.
• Contract negotiations within approved budget as per company standards.
• Weekly and monthly MIS reports.
• Employee welfare, team building activities & employee satisfaction survey.
• Management of cost allocation for shared services between different facilities.
• Payroll activities, WPS salary transfer and exit management.
• Handled overall HR Operations for Corporate Head Quarters.
• Manpower planning as per HR budgets.
• Defined, Developed & Implemented HR policies and processes in line with UAE labor laws.
• Preparation of Consolidated MIS HR Report for GCC region.
• Supervised HR Team in Recruitment, Onboarding, Operations, Employee Benefits, Compensation & Benefits & Exit formalities.
• Implementation of process flow, mapping, approval matrix & Compensation module in new Oracle HRMS & Emportant Payroll system.
• Management of KPI & Competency Based performance appraisals associated with increments.
• Performance management of probationary, biannual, annual & contract renewals.
• Identified target audience in each department and relevant training programs.
• HR Data management for Corporate Head Quarters.
• Liaison with Legal Head for compliance related matters including UAE Labour Laws.
• Conducted internal HR audits.
• Employee Welfare & grievance handling.
• Payroll, WPS & government relations activities.
• Workforce planning of existing and acquisitions of more than 10 business units.
• HR Budgets and recruitment strategy in line with business model.
• HR support for acquisitions, integrations and transitions for takeover projects.
• Established a talent pool in all job categories through different channels, such as recruitment fair, recruitment drive, job portals and newspaper advertisements to build quality database.
• Assessed current HR capacity in takeover projects & forecasted HR requirements.
• Identified & planned training requirements for takeover projects.
• Ensured that selection process is competency based and as per business needs.
• Job offers & contract negotiations as per company standards.
• Provided relevant HR financial data and inputs for feasibility study.
• Streamlined policy & procedures of all business units in line with UAE labour laws.
• Managed payroll activities through WPS.
• Coordinated medical licensing and all government relations activities through PRO.
• HR Budgets and manpower planning.
• End-to-end recruitments for Corporate, Hospitals & Group Clinics.
• Staffing plan & recruitment strategies for immediate, short and long-term staff requirements.
• Participated in recruitment fairs and recruitment drives local and international.
• Supervised a team of 3 to 6 Recruitment Executives while working in different roles.
• Supported Group Recruitment/HR Manager in day-to-day operations at Corporate & Group Clinics
• Provided support to Senior Leadership and Managers on HR functional issues.
• Key member to lead HR Team in achieving JCIA accreditation at 7 clinics.
• HR orientation & induction program.
• Customized HR / MIS reports for Senior Management.
• Payroll management of closer to 500+ staff of 10 different business units.
• Emiratization program.
• Cost allocations, leave management, inter-unit recharges on monthly basis.
• Exit formalities along with final settlement.
• Handled entire performance management cycle.
• Entire recruitment planning for full time, locum and part time staff with close coordination with respective heads.
• Handled local & international recruitment of doctors.
• Liaised with recruitment agencies for advertising and sourcing.
• Screened candidates taking into consideration HAAD regulations, labour law and visa issues.
• Screened candidates for Specialist and Consultant positions & schedule interviews.
• Involved in interviewing and selection process for admin positions.
• Job offer negotiations.
• Assisted doctors on DOH Medical Licensing process & documentation.
• Organized reference checks, security verification and medical checkups for doctors.
• Organized the entire logistics and smooth transition of local and overseas recruits.
• Conducted the entire joining formalities for all new recruits.
• Organized departmental orientation for all new recruits with respective heads.
• Maintained reports of recruitment costs for all newly hired staff.
• Monthly Recruitment reports.
Certificate in Human Resources Management (CHRM)
Medical Transcription