Senior Manager IT
HCL technologies Ltd
Total years of experience :19 years, 9 Months
A qualified IT professional with 13 years of rich experience in cross-functional areas, including IT Infrastructure Management, Service Delivery and Software Development Management, People Management, Transition and Transformation, and Core Technical Skills . Administration and Implementation experience to meet clients goals and requirements. Proven mentor and training with expertise in communicating across organizational levels and with cross-functional teams to drive shared vision and culture of excellence.
COBIT & ITIL Intermediate Certified professional with 12 years of rich experience in cross-functional areas
Service Delivery and Operation Management skills including good people management, Vendor management, Quality Management
Project Manager responsible for Planning, Designing, Strategizing, executing, managing & Deployment of Exchange/Skype For Business Infrastructure globally.
Strategic Planning, Risk Analysis and Mitigation, Client & Stakeholder Management
Identifying potential development/improvement areas and projects
Design, Migration and runtime support for Email, Instant Messaging, and SharePoint Technologies.
Managing a team of 13 resources who provide level 2 support on Lync Server, Exchange Server, SharePoint technologies to the entire Volvo group who has end users all over the world.
Coordinating the Indian team with level 3 team from Poland, Sweden and maintenance Team from France. Leading the Technical team to coordinate the SharePoint Technology within the Organization and managing the resources from India as well. Ensure the Delivery and process methods for Server activities along with Application maintenance.
Worked at the client place Volvo India Pvt Ltd Bangalore, as a Senior Technical Support Executive. Coordinating the team from France and Sweden for the project, Collaborative work solution centre (CWSC). Supporting Microsoft products like Live meeting, Net meeting, Communicator which is all part of the CWSC. Prepare the necessary supporting and technical documents along with the updating of share point team place for the world wide Volvo employees. Develop the Teamplace ( Part of SharePoint) with Document Libraries, Lists, Web parts, Meeting workspace etc…. for the team.
Worked in a project to migrate the content of Teamplace2 to Team place 3. This is evolving the migration of contents from SharePoint server 2003 to MOSS.
Working closely with the team from Sweden and France to coordinate all the support activities related to SharePoint and Live Meeting. Leading a team from India with 4 members to provide the Share point and Live Meeting, support and trouble shoot.
Worked as a web developer. Was working with a Team of designers to develope Web sited for the clients. Was responsible for developing the entire web site from the navigation plan till the File upload. Developed Dynamic ansd static web sites using twechnologies like ASP, Dream Weaver, photoshope, .net sql server. etc...