Deputy General Manager, Business Solutions, Retail
Cognizant Technology Solutions
Total years of experience :24 years, 7 Months
COGNIZANT TECHNOLOGY SOLUTIONS Mar ‘12 till date
Account Manager for World’s Largest Search Engine May ‘15 till date
➢ Overall responsibility of Account performance - operational, contractual, administrative and financial.
➢ Building and managing relationships with multiple stakeholders
➢ Business and contract negotiations
➢ Manage risks and issues related to account, including delivery oversight
ACCOMPLISHMENTS
➢ Doubled the revenue for the fiscal year.
DGM - Business Solutions Mar ‘12 till April ‘15
➢ Solution design across the Retail value chain.
➢ Outsourcing to optimize client experiences at a lower cost as well as delivering optimal value and enable informed decisions.
➢ Process mapping and amendment recommendation for tangible & lasting solutions.
➢ Strategic consulting for international retailers to drive future ready business.
➢ Transition engagements with Business As Usual centricity.
ACCOMPLISHMENTS
➢ Worked on projects including Master Data Management, Online Payment Data Monitoring and Internal Service Desks with International Retailers.
➢ Added new Logos during stint.
Categories comprise of Furniture, Décor, Luggage, Festive merchandise, DIY and tools, Toy, Sports, Stationery, Books and Music.
Understand the shopper & develop strategies for the categories in line with the corporate objectives which are designed to deliver the financial targets within the set time frame.
Project sales, gross margins, returns, markdowns, liquidation etc. for the existing as well as upcoming stores.
Plan the best fixtures, visual merchandising tools, planogram and the layout for the categories.
Strategise growth potential areas and develop plans for execution, including promotions.
Analyze ways & means to grow like for like sales and implement it.
Ensure that category plan development happens as per set time frame and all adhere to the same.
Understand the shopper &develop strategies for the category in line with the corporate objectives which are designed to deliver the financial targets within the set time frame.
Manage the stock and intake of each option within the stationery department throughout its life, ensuring that availability is maintained at all times & in accordance with the assortment plan.
Develop and execute action plans to maximize the sales & profitability of each option at minimum risk.
Create strategies at the point of purchase to meet needs of shoppers.
Create and communicate the category strategy to the regional teams and ensure implementation and compliance.
Identify potential private label opportunities and the best source for the same.
Formulate the sourcing and merchandising strategy for the stationery category.
Ensure proper range, width and depth of assortment for the stores.
Project sales, gross margins, returns, markdowns, liquidation etc. for the upcoming stores under various formats.
Plan the best fixtures, visual merchandising tools, planogram and the layout for the category.
Identify prospective domestic and international suppliers for the category.
Negotiate on costs and commercials with the prospective domestic and international suppliers.
Visited China, Hong Kong and Singapore twice to identify and develop long term vendors for my category.
Studied hypermarket, seamless malls and specialty stores in organized retail in Thailand to inculcate their best practices in our stores.
Handle all India sales and marketing for brand uniball.
Identify products for the Indian market and design their promotional strategies.
Understand consumer, channel and competition behavior and other business variables to formulate sales and marketing strategies.
Conceive and execute complete sales and distribution and performance improvement strategies, including supply chain.
Collaborate and coordinate with all functional departments to implement sales and marketing objectives and systems.
Conceive and execute marketing and sales promotional programs, including communication, to achieve business goals.
Set targets, review performance of dedicated uniball sales staff.
Plan and implement the deployment of marketing and promotional equipment.
Search for new areas of expansion and growth, as well as solicit new opportunities.
Job profile same as RECKITT BENCKISER. Working for Karnataka State.
Same as in RECKITT BENCKISER
Taking care of sale, distributor/ retailer management, developemnt of new markets and target achievement for the product range- Cherry Blossom, Disprin, Robin Blue, Harpic and other items in the territory of Delhi & Haryana states of India.
POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT