HR Operations Specialist
Jumbo Electronics LLC
Total years of experience :16 years, 5 Months
Payroll Process and Management
• Managed the payroll of 2500 employees in the group.
• Coordinating with all the Divisions for inputs ensuring timely closing of
payroll process
• Trained junior executive on payroll processing and created checklists for smooth functioning.
Health Insurance Management
• Complete In charge of Medical Insurance of the group (Member strength -3000+ including Family
members and GCC country members)
• Negotiated with Insurer on the best coverage after yearly review and survey
• Health Wellness Awareness Sessions across the organization
Digital Transformation
• In Charge of the full automation, implementation and development of D365 in HR Operations domain
with focus on compliance of HR Policies, Labor Law and GCC processes.
Visa and Residence Administration
• Responsible for Contract Renewal and Contract Administration of the Group
• Communication to the Divisions on monthly Contract Renewals for review and approvals
• Coordination with Employees on Doc submission, Medical Dates and Residence Stamping
Performance Management
• Execute Annual Performance Review Program
• Probation Performance Review and Administration of Confirmation
• Coordination with Learning & Development for Organisational Goals and Achievements
Employee Separation Management
• In charge of Complete Exit Management Process from Employee Termination to End or Services
Administration of the Group. (UAE, Qatar, Oman and Bahrain)
• Coordination with all stakeholders for complete handover of responsibilities ensuring timely
completion of exit process.
HR Policies
• Annual Review of HR Policies in line with the Labor Law, changing economic and social scenario.
• Solving and addressing queries from the employees on HR polices and processes
Disciplinary Letter Administration
• Preparing and Administering Disciplinary letters
• Business Partnering & Planning: Partnering with Leadership Team on driving department strategies and implementing HR practices for empowering the organisation. Planning the Talent needs and devising strategies to get the best talents in the industry.
• Talent Acquisition: Advising and adopting best Talent Acquisition practices suiting the needs of the role. Sourcing and selecting the best talents as per the needs of the organisation.
• HR Policies and Process: Developed HR Polices in line with the Company Objectives, values and UAE Labor Law.
• Employee Relations & Engagement: Designed People policies to enhance a strong Employee Value Proposition (EVP). Initiated employee engagements for employee welfare and motivation
• Employee Induction and Orientation: Designed Employee Induction and Orientation Program, Introduced HR Induction Handbook and Automated onboarding activities with BambooHR online application.
• Employee Coaching and Mentoring: Coaching employees to develop their skills and enhance them to do their jobs in a better way. Help the individual realise their potential and work in a team environment.
• Performance Management: Designed HR Scorecards for all the team members and initiated review cycle to review their performance and growth.
• Team Management: Regularly working with the team members to accomplish the objectives and identifying the best team leaders. Leading a team of four subordinates.
• Training and Development: Conducting and Coordinating Training Session for Leadership Development and Skill Development of the team members.
• Health and Safety Management: Developed Safety policies with the Health and Safety Personnel to achieve zero accident in the organization.
• Job Analysis and Job Description: Designed Job Description and conducted Job Analysis for th organizational roles.
• Manpower Planning & Recruitment: Shortlisting and Selecting candidates for the vacant positions.
• Employee Induction and Orientation: Designed Employee Induction and Orientation Program. Currently in the process of automating the entire Onboarding program with respect to the organisation’s requirements and Talent Management
• Organisation Development and Visualisation: Creating and updating Org Structures with org charting technology. Hands on experiences in Restructuring and re-organising the entire org structure.
• Performance Management: Goal Setting and Performance Review Process initiated with a long term objective of bring a High Performance Work Culture.
• Job Descriptions: Created Job Descriptions for the entire workforce along with the Department Heads and Managers.
• Employee Relations & Engagement: Ensuring the communication to the employees on HR Policies are done on time. Initiated employee engagements for employee welfare and motivation.
• ISO Certification Procedures: Prepared the Standard Operating Procedure for HR Department as a part of certifying ISO 9001, 14001 and OSHAS 18001.
• Learning and Development: Conducted Learning Need Analysis (LNA) and developed Training Calendar for the staffs and ensuring mandatory trainings are completed on time.
• HR Softwares and Solutions: Initiated and reviewed HR technologies for automating key HR Functions. Well knowledgeable in HRMS, Learning Management Solution (LMS), Workforce Planning software, Payroll Management Solution and Talent Management Solutions.
Accomplishments
• Implemented Workforce Planning and Organisation Visualisation Software.
• Jointly Administered the HRMS for the organisation along with IT Team.
• Initiated Learning Management System.
• Recruitment & Crew Coordination: Hiring Oilfield Staffs and monitoring crew coordination activities.
• Job Descriptions and Competency Matrix - Designed Job Descriptions, KRA and KPIs, Performance Appraisal System, Competency Matrix for the organization.
• Performance Reviews and Appraisal: Conducting Performance reviews for all staffs and rewarding them appropriately.
• Employee Medical Insurance Administration: Overseeing the Medical Insurance Coverage for each employee and arranging money reimbursements for employees.
• Training and Development Programs: Involved in the professional and technical development of the department across the organisation.
• Employee Grievances and Disciplinary Actions: Designed and Employee Grievance Addressing Procedure to ensure all employees are having a platform for airing their complaints and suggestions.
• Employee Induction and Orientation: Designed Employee Induction and Orientation Program.
• Employee Visa and Residence Administration: Leading and Monitoring PROs for ensuring that all the required necessary residence formalities are completed within the stipulated time period.
Accomplishments
• Established the HR Department for Rig Operations and Rig Refurbishment and Maintenance Division.
• Trained and equipped the team to handle the cases independently and run the division with efficiency.
• Worked directly with the 400 plus employee to deliver key employee welfare and benefits.
• Mobilised more than 100 Technicians in a span of 1 month for a Rig Refurbishment Project.
• Employee Induction and Joining Formalities: Conducting New Employee Induction and administering joining formalities.
• Recruitment Coordination and Administration: Handled post and pre -selection function. Arranging and coordinating employee relocation and Employee Induction according to the company policy. Provided professional support & advice on recruitment and performed interviews
• Job Advertisements: Designed and published job advertisements for technical and non-technical positions.
• Employee Benefits and Grievances: Ensuring Employee Grievances are properly handled
• Employee Separation: Handled employee separation formalities and ensured proper handover was done to the replacement of the position.
• Employee Personal Files and Maintenance: Updating the personal files of all the employees. Filing email correspondences and all relevant documents in the personnel files.
• Employee Database and Report Preparation: Complete authority over Employee Database and Report Preparation