Sharjah as Head-HR
Human Resources department
Total years of experience :13 years, 4 Months
➢ Presently working with a reputed university in Sharjah as Head-HR since
February 2013
• Plans, designs and manages the structure of the Human Resources department, and sets priorities for delivering services effectively.
• Manages the operations of the Human Resources Department, including: employment and staffing, employee relations, salary and benefits administration, HR Policy Development, compliance with state and federal employment laws; staff training and Development, staff performance management.
• Responsible for providing oversight and management of benefits and staff compensation programs for the University.
• Ensures legal compliance in all benefits and compensation plans and programs.
• Develops sound and relevant HR policies and programs that support the values, goals and the mission of the University College; and effectively communicates these policies and programs to the University community.
• Maintains confidentiality of Human Resources database by applying a thorough knowledge of the system.
• Manage and implement a line of internal communication between the management and employees.
• Provides support to management in matters related to staffing (including optimal organizational structure, job description development, and work-flow analysis and improvement); recruitment and selection; performance management; employee relations; and compensation and benefits.
• Developing employment policy and ensures consistent application and compliance.
• Developing, implementing and managing the institution's staff recruitment and employment programs.
• Advising and monitoring the University employment practices with regard to advancing diversity and preventing discrimination.
• Coordinate academic and Academic support promotional avenues and processes and Serve on the University promotion board.
• Develops and coordinates communications initiatives for corporate relation and articulations.
• Oversees departmental documentation on policy & procedures and provides assistance with coordination of Faculty & Staff Handbook.
• Provides communication and training for new policies and on-going compliance.
• Oversees Departmental documentation on procedures and practices.
• Ensures performance evaluations conducted in a timely manner.
Head-HR May 2009 till Feb 2012
CNEB news channel
• Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, succession planning, morale and motivation, culture and attitudinal development, performance appraisals and quality management issues)
• Establish and maintain appropriate systems for measuring necessary aspects of HR development.
• Monitor measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales.
• Manage and control departmental expenditure within agreed budgets.
• Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements
HR Manager August 2005 till September 2007
CITIBANK-Dubai - HR Outsource
• Departmental Management with direct control of up to 10 personnel
• Policies & Procedures: Ensuring the implementation, application and adherence to HR Policies and Procedures. Reviewing, implementing and maintaining the full range of policies and procedures required by HR best practice. Reviewing and evaluating policies and procedures to ensure they are revised and updated in a timely fashion. Developing policies on issues including performance management, working conditions, disciplinary procedures. Maintaining employee handbooks, ensuring employment policies are compliant with local legislation. Recommending changes and improvements to existing processes.
• Strategies: Contributing to the development of HR strategies and plans and support their
Implementation.
• General Overview: Providing a generalist HR service including recruitment, compensation & rewards, employee relations, compliance etc. Maintaining the HR Intranet.
• Recruitment: Ensuring the relevant approval is in place before the recruitment process commences. Ensuring that recruitment is authorized and that procedures are adhered to.
Co-coordinating recruitment and selection of employees to meet approved headcount
Requirements.
• Drafting job specifications with Line Managers and placing recruitment advertisements in job portals/ Newspapers. Meeting with Senior Management to discuss competencies required for particular opportunities. Using these competencies to develop job specifications/ Preparing job and person specifications.
• Developing relationships and liaising with Line Managers on a daily basis.
• Appraisals and Performance Management: - Supporting the performance appraisal process. Implementing an effective performance management system.
• Induction Training - Ensuring all new employees receive effective induction training/ Overseeing the induction program for new hires
• Employment Law: Providing support/guidance to line managers on employment law, disciplinary and grievance procedures. Ensuring the company is up to date and compliant with current legislation. Ensuring the company remains compliant in changing legislation in the area of Labour & Employment Law.
• Grievances:-Managing the disciplinary & grievance process. Assist in processing employee grievances and in dealing with employee disciplinary issues in conjunction with relevant management. Conducting disciplinary investigations. Providing coaching and advice to line managers on policies with particular emphasis on employment law issues.
• Compliances: Responsible for business unit's compliance with local and US laws, regulations, ethical policies and all local policies that apply to its products and activities; assigned by the Business Unit Head.
• Communication: Responsible for maintaining the internal communication tools like business newsletter etc.
• Exit interview: Conducting exit interviews, ensuring data is tracked on exit employees so that underlying trends can be identified, and appropriate actions put in place. Coordinating & collating Exit Interviews with employees to ensure that this valuable feedback can be fed into the retention process
Recruitment Consultant, Dubai, UAE August 2003 to August 2005
A1SBS Recruitment Company (www.jobs-me.com)
• Recruitment: Sourcing, screening, interviewing and selecting candidates. Utilizing all recruitment resources to attract quality candidates. Ensuring a consistent flow of candidates by composing advertisements for Internet recruitment sites, national press publications. Developing new initiatives to attract candidates and raise the status of the group - referral schemes, mail shots, Headhunting key personnel etc.
• Interviews: Participate in interview for various levels of position openings with clients and promote a work environment that openly embraces individuals with diverse backgrounds and experiences.
• Job Specifications: -Taking detailed job specifications and writing both job and personnel descriptions, Matching suitable candidates to clients specifications
• Targets: Exceeded annual targets on a regular basis.
• Business Development: Sales activity including outbound sales and client relationship management. Meeting with key clients and presenting at senior management level on performance against agreed objectives. Providing quarterly performance feedback to key clients - revenue generated, number of hires, spread of roles, turnaround time, ratio of CVs to interview and interviews to placement and also retention statistics. Extensive communication with key clients to monitor levels of satisfaction and to consolidate position as preferred supplier. Constantly developing and managing key client accounts by carrying out on-site visits. These are utilized to maintain and strengthen client relationships and to improve our understanding of their business and culture.
• SALARY REVIEWS: Assisting with the production of comprehensive salary reviews and advising client companies on current salary and benefit levels in the marketplace to ensure retention of staff.
HR/Personnel Executive
India-Today Online, New Delhi, India April 2000 to July 2000
* Responsible for salary & wage planning
* Manpower Planning, which included interviews and selection of appropriate candidates in coordination with different department heads and the service assessment of probationers
* To analyze, maintain & update the personal & professional profile of the employees for assessment of the same
* Responsible for all HR related administration activities of the organization.
Senior Officer (Personnel & Administration) April 99 to January 2000
Nila Bauart Engineering Ltd., Baroda, India
* To formulate & implement the HR/personnel policies/schemes like KAIZEN, grievance procedure, performance appraisal, bonus / incentive scheme, safety programme.
* Salary & Wage planning.
* Recruitment, selection, placement and promotion of employees, manpower planning & mobilization which included interviews and selection of appropriate candidates in coordination with respective Departments Heads and the service assessment of probationers.
* Conducting training need analysis. Use questionnaire and surveys in consultation with managers and staff to analyze the training needs. Undertaking the annual training analyses, addressing both technical and behavioral skills and identifying appropriate interventions to address those needs within budget.
* Analysis of the personal & professional profile of employees.
* To organize & conduct campus interviews in technical colleges.
Senior Administration Assistant August 1995 to January 1999
India Today, New Delhi, India
* Responsible for all travel plans, international & Domestic
* Budgeting & making payments to the contributors for International editions
* Dealing with AMEX, Reserve Bank of India and all multinational banks
* Preparing & updating computerized statements & reports
* Budgeting of international & domestic travels