Customer Service Executive
Tanfeeth
Total years of experience :11 years, 3 Months
• Updated account information after every Customer call for data accuracy.
• Contacted supervisor immediately when issues required escalation in effort to avoid lost revenue.
• Led operations of seat call center involving team of Customer Service Representatives conducting inbound and outstand sales calls, customer care and service support.
• Explained benefits and advantages of different products and service offering to customers.
• Warmly greeted customers by employing positive telephone etiquette and asking well rounded questions to identify issues.
• Wrote and developed media kits for initiatives and projects.
• Monitored multiple database to keep track of all company inventory.
• Analyzed departmental documents for appropriate distribution and filing.
• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Supported Chief Operating Officer with daily operational functions.
• Updated account information after every Customer call for data accuracy.
• Contacted supervisor immediately when issues required escalation in effort to avoid lost revenue.
• Led operations of seat call center involving team of Customer Service Representatives conducting inbound and outstand sales calls, customer care and service support.
• Explained benefits and advantages of different products and service offering to customers.
• Warmly greeted customers by employing positive telephone etiquette and asking well rounded questions to identify issues.
• Wrote and developed media kits for initiatives and projects.
• Monitored multiple database to keep track of all company inventory.
• Analyzed departmental documents for appropriate distribution and filing.
• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Supported Chief Operating Officer with daily operational functions.
Guiding customers, handling collection, receiving calls, managing appointments of manager etc
store incharge, counter sales, telephone operator, maintaining store, responding to mails, online work, data maintainance
Pharmacy discontinued
ssc
tenth class with science group