IT Security Advisory
Independent
مجموع سنوات الخبرة :34 years, 2 أشهر
Functioning Independent IT consultant - few assignments include Cybersecurity for IIT Mumbai team, teaming issues for the SAP Finance module, Upgrade of knowledge in the areas of AI, Machine Learning, Cybersecurity and Block Chain
Develop IT roadmap for PAN India, Jordan & Egypt, manage IT operations on MPLS encompassing delivery desk, service improvement, assets and translate business strategy into digital deployment models.
• FUNCTIONAL: Provide leadership guidance, recommendations, influence peers, cross-functions & author of best practices. Align the process, IT security policies to reduce the user work arounds.
• Elevate the business solutions with fool proof architecture design, effective communication and present facts on single page justification to senior management. Partner with tech vendor to initiate POC.
• Responsible for the CIA triad with performance & security of IT services, APT vulnerability, frauds, I-Ps, assets, backup VPN, DR drills on RTO/RPO to restore critical services with minimal business disruption.
• Built, mentor and manage IT team to streamline IT process, provide leadership to identify new technologies to cultivate proactive responses for service assurance, single day refunds, partners and data security.
• Led SDWAN network service uptime 99.98%, enriched user performance by 95%, reinforce IT policies on cybersecurity, SIEM, cultivate biometric workflow, data backup that results 40% revenue growth.
• Directed SOA development of online AMS platform to authenticate expat user on RESTful API, encrypt info with Sage/EME ERP and payment gateway into production at 30% cost.
• Evaluated PoC with online payment systems, wallet and integrated payment gateway at zero fees for all NEFT, IMPS and card transactions from the aggregator.
• Directed streamline of IVR based Help desk voice calls for inbound, outbound and interoffice switching on Cisco Router.
• Improved IT Security support & administration cost by 70%, within a year through tactical leadership for delivery of high standards IT service operations with stipulated KPI and SLA compliance.
• TECHNOLOGIES: Fortinet 1500D, DLP, MDM, WAF, Sage ERP, Tally, Dot-net, PHP, Java, MS SQL, HP servers, O365, AD, DHCP, FTP, HIDS/HIPS, VMware, CTI Dialer, SAP, Cisco Router & Skype for business.
SPOC Leadership to implement IT projects, RFP/RFI and leverage tech support for service quality improvement.
• FUNCTIONAL: Deploying security solutions, multicultural team manage, VAPT to align security policy compliance and mentor team for the API design to mitigate threat landscape.
• Directed financial security RRP Project on POS gateway for 12 UAE National banks jointly with Tag Attitude and Articulated SQL data of 170, 000 user information that boosted stakeholder profits from 11% to 38%.
• Manage Axis bank’s Security Infra on Sify cloud by ensuring steady state service availability on threat alerts, DDOS incidents, and 150 ATMs for the PnB jointly with NCR/Diebold in North Region, within 8 months
• Manage the geographic silos/barriers with system analyst, developers and decision makers to implement new 36 BSS/OSS Reports, within 120 days, on Oracle Hyperion by ensuring DR site redundancy, segment the critical/non-critical data for high availability, backup and protection to original data structure.
• Familiar with Change request, effective communication, automation for end user device security, system integration, migration of primary data center and presenting subject matters to senior management.
• TECHNOLOGIES: Aspect CRM, Oracle Hyperion, Sun, EMC, Tag Attitude, VMware, HP, AWS, Azure & O365.
Streamlined unstructured data of 18m users by using BI functions, in-depth Analytics to regularize BSS/OSS reports and delivered 120% boost in Stakeholders profits.
Rolled out FSRRP Project on Payment Gateway (jointly with Tag Attitude & MIDS) for 12 National banks under Da Afghanistan Bank; to support 1.8m customers to authenticate with audio POS.
Adroit with 12+ Data centers, performance fee business that earns profits with technology projects viz., Oracle database Reports, DVR storage and GSM PRI Gateway, with Multi cultured tech team
Training and implementation of Touchstar product for Guatemala, and Asia pacific region
• Touch-star Centos IVR with e-superscript for 300 seats Digitex in Guatemala from Dec 2007 to June 2008.
Accountable for the Call centre technical operations, hosted data centre, travelling, co-ordinating with the Alliance and CRM/ERP product on Oracle/SQL
• Administration of Aspect CRM on IT Infra, Vendor governance, NY Data center hosting, HP servers, Cisco Router, GSM/VOIP gateways, IP switch on Alcatel-Tadiran-Nortel and liasoning with STPI/DoT.
• Lead diverse team of IT, operations, and technology partners and exceed stakeholder’s expectations.
• Scaled Startup in International BFSI operations by 35% CAGR | 85m$ boost in revenue thru’ cloud VPN delivery, ticketless services and real time production tools.
Setting up complete IT Infra to run the Inbound call centre operations
Managing the Dealers Network for the technology issues and partners in re-engineering of returned goods under warranty
Complete Management of Educational activities with PAN India Franchisee network
Managing the Technology at offshore locations
Product development and Assembly line quality check
4 year full time degree course courses: CCNA, Aspect CRM,