Deputy Manager
HDFC Bank Ltd
Total years of experience :13 years, 5 Months
-Identifying and qualifying leads to ensure good business
-Responsible for new market development and account management.
- Responsible for cross sell to the existing set of accounts
- Responsible for client relationship management.
- Response to the customer queries
- Customer engagement
- Ensuring customer satisfaction at the fullest
- Managing sales pipeline through CRM
- Responsible for identifying new SME accounts
- Responsible to sell Vodafone products and services like Voice, data, Fixed line services and cloud products.
- Ensuring smooth end to end sales and service to the accounts.
- Price negotiation
- Responsible to prepare business case.
- Represented Vodafone in many events.
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- Account Management
- New Business development
- Interaction with CXO Level
- Requirement gathering
- Demonstration of software
- Deal negotiation
- Managing sales pipeline through CRM
- Client servicing
- Accounts handled - SBI, AMEX, PNBHFL and Syntel.