Sales Coordinator
ADWAN MARKETING COMPANY LTD
Total des années d'expérience :12 years, 1 Mois
ORGANIZATION: ADWAN MARKETING COMPANY LTD
Organization type: Supplier of Electrical & Industrial Materials and Test Instruments.
Designation: Sales Coordinator
Tenure: June 2009 to April 2013
Reporting to: Manager, I & C Dept. Riyadh, KSA.
Worked at: Abu Dhabi Branch.
Company Overview: Adwan Marketing Co. has been a prime source of Electrical Materials & Test Instruments to the Saudi Market since 1978, having experience of serving the Electrical Construction Industries, Electrical power utilities, Instrumentation & Petrochemical Industries and Oil & Gas Industrial Projects as a supplier of quality products. (Website: www.adwanmarketing.com)
> Worked as a Branch in charge handling all daily activities and communicate effectively with Management by sharing information on effective practices, competitive intelligence, business opportunities and needs.
> Perform sales activities and generate new client for the product sales.
> Follow up with existing customers and keep them updated on product information.
> Well knowledge of ADWEA/ADNOC Pre-Registration and Pre-Qualification process.
> Coordinated with clients, Consultants, Contractors and the organization and acted as good will ambassador
> Coordination with Principals companies for promotional activities, and various sales channels for business promotion.
> Identify and exploit new sales opportunities with existing and potential customers.
> Monitor customer accounts within the allocated sales area to ensure that sales potential is fully exploited.
> Establish and maintain effective communication links with other departments and customers to identify all sales opportunities.
> Organized conferences/Seminars, Training Programs for clients
> Preparation & Submission of Pre-Qualification documents for the manufacturer products to register the line of business with ADWEA
> Maintain a solid relationship with key customers, suppliers (Principles) and other relevant bodies to ensure that the company’s maximum sales potential is realized.
> Maintaining and developing relationship with existing customers via telephone calls, e-mails and meetings.
> Preparation of Quotations, invoices, delivery notes etc…and Material procurement for local sales.
> Perform post-sale account management and generate additional sales based on client needs.
> Ensure that customer problems and complaints are handled professionally, effectively, maintained at a minimum level and resolved up to the highest level of customer satisfaction.
> Developing effective working relationships with other staff, departments and external customers.
> Maintain an awareness of sales and other developments amongst competitors and pass any relevant information to Management.
> Bring consultative approach to sales by using knowledge of product trends and opportunities to develop manufacturing strategies tailored to customer needs
> Maintains professional and technical knowledge by attending educational and technical workshops
> Maintained good relationship with ADWEA group of companies, particularly with TRANSCO.
ORGANIZATION: STALLION SYSTEMS & SOLUTIONS PVT LTD ( BANGALORE-INDIA)
Organization type: Manufacturer/Supplier of Barcode, RFID, EAS, Consumables and Software
Designation: Regional Manager
Tenure: November 2000 to December 2008
Reporting to: Managing Director
Company Overview: Stallion Systems and Solutions Pvt Ltd is a one of the leading AIDC Company in India and Middle East, provides Barcode, RFID, EAS, Consumables and Software Solutions to clients in India and Middle East. (Website: www.stallionglobal.com)
2|3
I had following key responsibilities at Stallion Systems:
> I was heading Bangalore Branch, a team of 12 people and managed all sales and marketing, administration, accounting and tech-support functions.
> Act as a liaison between high-profile clients, vendors, sales and support staff, and management to facilitate information flow and drive operational efficiency
> Generate sales to achieve maximum profitability against annual sales targets
> Maintain accurate records of all sales activity and prepare regular forecasts to enable effective forward planning.
> Was successful in breaking major corporate accounts and maintaining them with good customer relationship management
Strategizing and planning for self and for entire team to achieve the target
> Conducting daily, weekly and monthly review meetings with team and management
> Planning, motivating and helping the team to increase their productivity and get maximum output.
> Ensure the satisfaction of customers by monitoring service level agreements (SLA's), customer complaints, inquiries and any other related customer issues.
Master of Business Administration (M.B.A.-Marketing)
ADSE (Advance Diploma in Software Engineering), APTECH Computer Education, Bangalore, India. Completed in 2000.
Bachelor of Commerce (B. Com) from Calicut University, Kerala, India.