H.R Coordinator
Rocket Internet
Total years of experience :7 years, 3 Months
Rocket Internet (Feb 2012 - Jan 2013)
Designation: H.R Coordinator
Job Description: • Assist in special projects and trainings
• All travel arrangements (domestic and international)
• Assist with exit interviews
• Post any open positions, review resumes and set up interviews
• Promote and improve volunteer programs
• Supervision of payroll processing
• Review of appraisal form of employees
Achievements
• Prepared and executed the first appraisal form
• Prepared and executed the confirmation policy
• Initiative of "Employee of the Year" and "Employee of the Quarter" award.
Rocket Internet (Sep 2011 - Jan 2012)
Designation: H.R Executive
Job Description: • Managing / arranging workstation of new employees and internees
• Participation in development of office environment
• Point of contact in H.R for random updates (Ramadan timings, obituary emails)
• Maintaining employees' and internees' records (All filing work)
• Maintaining attendance record on weekly basis
Achievements
• Within 5 months promoted as H.R Coordinator
DHL Express Pakistan Pvt. Ltd. (May 2011 - Aug 2011)
Designation: Internee
Job Description: • Coordinating with customers and taking their feedback
• Updating the feedback in NPA tool
• Making reports for the response received from customers
• Assigning concerns of customers to the concerned
Regus (Sep 2010 - Mar 2011)
Designation: Senior CSR
Job Description: • Improving the team and facilitating the communication among team members
• Constantly looking after the development as well as continuous improvement of the entire team
• Weekly coaching and counseling of the team members
• Managing conference rooms for customers
• Weekly feedback from customers regarding services
Y.W.C.A. (Jan 2004 - Nov 2008)
Designation: General Secretary and Admin Incharge
Job Description: • All the necessary arrangements of seminars on different themes
• Making official notes and letters
• Coordinating with YWCA Lahore, Islamabad and Quetta
• Looking after all the admin affairs of the school in YWCA
• Review minutes of quarterly, bi-annual and annual meetings
• Coaching and counseling for better environment
Achievements
• Within one become the national board member
• Within two years become the voting board member
• Represented youth of Pakistan by giving presentation in a world council in Kenya
• By leading the team of 20 people successfully planted more than 5000 trees in Karachi
• Attended the World Council of YWCA in Kenya in 2007 • Attended different seminars, walks and workshops on different themes in (Karachi, Lahore, Islamabad, Quetta) • Working knowledge of MS-Office • Participating as a Board Member (Local & National) in Y.W.C.A. • Participating as an Executive Member (Local & National) in Y.W.C.A. • Providing services in different committees (Youth, Education, Health)
B.Com Govt. College of Commerce and Economics 2009
Intermediate (Commerce) Trinity Methodist Girls College 2004
Matriculation St Patrick's Girls School 2002 Trainings