Project Coordinator
SISA Marketing
مجموع سنوات الخبرة :6 years, 5 أشهر
The main responsibilities
included:
§ Create and maintain positive relationship with potential and existing clients. Provide professional
customer service. Meet customers to assess progress and reflect on new opportunities and requirements.
§ Proof reading and quality assurance of clients’ projects and reports. Prepare periodic presentations &
monthly reports and present it to the clients/ management.
§ Involved in proposal writing and questionnaire designing.
§ Carried out surveys through telephonic / face-to-face interviews, questionnaires, and focused group
discussions.
§ Responsible for sales and marketing activities in the organization.
§ Handled projects like mystery shopping, customer service excellence, and competitor analysis for several
multinational and local organizations in UAE.
§ Conducted primary and secondary research on various topics which involved qualitative and quantitative
data collection and interpretation.
Worked in the Sales and Marketing department of
Worked in the sales and marketing (retail) department of BILT, the leading paper manufacturing company
of India. I was responsible for the following:
§ Handled different brands of BILT like BILT Matrix, BILT Royal Executive Bond, BILT 10 on 10 etc., taking
decisions regarding product packaging and their promotion (print ads). Also handled a number of contests
(promotion for the retail division as a whole), thus providing support to the sales team.
§ Conducted extensive market research for the new product development department in the retail division
and suggesting features for products like plotter paper, files & folders, pencils, tapes & glues, sticky notes
etc.
§ Managed of a number of events & exhibitions like IITF, Stationery Fair, Asia Brand Congress, etc.
§ In-charge of e-tailing & e-commerce in BILT. Area of operation included revamping the website of BILT
& managing the online store of BILT on Indiatimes.com.
§ Corporate sales for paper division primarily to find about the copier paper market in the corporate segment
in Gurgaon and inform about/pitch for BILT copier paper.
Projects
Mystery Shopper for AWEH Africa Foundation
(
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, Patna (I.C.S.E. Board).