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Musayyab Naseem, claims customer service representative claims csr

Musayyab Naseem

claims customer service representative claims csr·Mighty Knight

Pakistan

High school or equivalent, business

Work experience

Total years of experience: 4 years, 9 months

claims customer service representative claims csr

January 2022 - August 2025

Mighty Knight

Rawalpindi, Pakistan

January 2022 - August 2025

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Service Representative

January 2022 - January 2025

Mighty Knight

Rawalpindi, Pakistan

January 2022 - January 2025

Assisted customers with inquiries and product
information to enhance satisfaction.
Processed orders and returns efficiently,
maintaining accuracy throughout transactions.
Utilized customer service software to track
interactions and manage inquiries effectively.
Collaborated with team members to resolve
issues and improve service delivery.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Marketing & Sales Associate

January 2020 - January 2021

Accufit

Rawalpindi, Pakistan

January 2020 - January 2021

Assisted customers in selecting suitable
products based on their needs and budget.
Promoted shop products and offers to increase
daily and monthly sales.
Handled walk-in customers and maintained
strong customer relationships.
Prepared sales bills, maintained basic sales
records, and managed cash transactions.

Company industry:
Medical Clinic
Job role:
Marketing and PR

Education

Allama Iqbal Open University

October 2021

October 2021

High school or equivalent, business

Pakistan

Allama Iqbal Open University

July 2021

July 2021

High school or equivalent, business

Pakistan

GPA (percentage): 35%

GPA (percentage): 35%

Skills

CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Urdu

Expert

Punjabi

Expert

English

Intermediate

Hobbies and interests

Traveling
Social Media,