Sr. Officer
CMA CGM GBSI
Total years of experience :3 years, 9 Months
• Handled queries from sales and customers, providing timely and effective resolutions to ensure customer satisfaction.
• Coordinated with Head Office (HO) and the pricing teams to ensure accurate pricing and timely updates.
• Managed various projects including ARO Quotations, CNC, ATB, VAS DDSM, VASCO, and AQUA, ensuring successful completion within deadlines.
• Generated and analysed reports such as Individual Productivity, Weekly and Monthly Volume Reports, Agency Reports, and Backlog Data to monitor performance and identify areas for improvement.
• Provided support to team members, addressing queries, and sharing best practices to enhance accuracy and quality of work.
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