Surbhi Agrawal, Junior Project Manager

Surbhi Agrawal

Junior Project Manager

Capgemini

Lieu
Émirats Arabes Unis
Expérience
5 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 8 Mois

Junior Project Manager à Capgemini
  • Émirats Arabes Unis
  • Je travaille ici depuis août 2021

Key responsibilities: Collaborated with project managers and clients to define project scope, goals, and deliverables, ensuring alignment with project objectives. Served as a primary point of contact, implementing quality control measures to ensure high-quality deliverables, resulting in a 10% improvement in client satisfaction. Orchestrated key communications and tracked status updates with partners, facilitating efficient project coordination and communication. Assisted in creating detailed project plans, including timelines, milestones, and resource allocation, leading to a 15% decrease in project timeline overruns. Monitored and tracked project progress, identifying and addressing potential conflicts and issues, resulting in a 20% reduction in project delays. Conducted audits across various technologies and marketing programs, contributing to enhanced program efficiency by 10%.

Business Analyst/Project Coordinator à Netlink Software Pvt. Ltd.
  • Inde
  • septembre 2018 à juillet 2021

Key responsibilities: Played a pivotal role in CRM and marketing product development, contributing to a 25% improvement in customer journeys and marketing concepts. Managed multiple priorities and projects, coordinating testing efforts and ensuring successful Functional Testing, Systems Integration Testing (SIT), and User Acceptance Testing (UAT). Conducted thorough business analysis, identifying process bottlenecks and proposing solutions that led to a 10% increase in operational efficiency. Collaborated with IT and operations teams to ensure alignment of business requirements and priorities. Utilized UML diagrams and Visio to document solution designs, resulting in a 25% reduction in development rework. Strong interpersonal skills to influence and build credibility, collaborative, diplomatic, and flexible Led 7+ development teams in implementing complex projects using Agile methodologies, resulting in a 20% increase in project delivery efficiency.
Achievements
Successfully managed and delivered 8 simultaneous projects with tight deadlines, maintaining a 98% on-time delivery rate. Coordinated cross-functional teams and platforms, driving efficient planning and project completion for a variety of initiatives. Mentored juniors, fostering their growth and development, and enhancing team capabilities.

Specialties & Skills

REDUCTION (COMPLEXITY)
ACCEPTANCE TESTING
AGILE SOFTWARE DEVELOPMENT
BUSINESS ANALYSIS
BUSINESS REQUIREMENTS
COMMUNICATIONS
CUSTOMER RELATIONSHIP MANAGEMENT
NETLINK
PLANNING
COORDINATING

Profils Sociaux

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Langues

Anglais
Expert