manager
Muthoot Fincorp Ltd
Total years of experience :15 years, 3 Months
Controlled all operational activities for the branch & entire clearing activities & front desk activities.
Preparing periodical cash flow analysis, budget, plan, cash flow, fund flow reports, bills receivable & payable, monthly stock report, etc.
Handled backend operations for minimizing error level and enhancing productivity and implementing service strategies according to the set targets.
Actively involved in the overall supervision of the Branch Operations, Auditing, Compliance, Credit / Liabilities and Fee based income.
Implemented service strategies according to the set targets and actively involved in controlling service deliverable as per given TAT.
Generated MIS reports to review the developments in the business along with the revenue generation, ensuring compliance with all regulatory requirements of statutory bodies.
Managed & acquired the Preferred Customers while establishing healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and solving customer’s queries & complaints. Sanctioned the Loans and handled the processing of Loan.
Analyzed& implemented strategies for expediting the collections and recovery thus, decreasing the incidence of net loss.
Handled Credit appraisal including financial analysis to understand the solvency, liquidity position and repayment capacity of the entity, preparation of appraisal notes, credit checks etc.
Preparing & maintaining statutory books of accounts; looking after the reconciliation of financial statements in compliance with the norms of the organization.
Handled legal proceeding for all the branches at one level instead of different deferent Branch Level).
Customer Service Executive
Risk management.
B.com,
