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تم إلغاء حظر المستخدم بنجاح
Suriya Narayanan, Lead - Account Executive

Suriya Narayanan

Lead - Account Executive·Freshworks

الهند

بكالوريوس, English

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 5 أشهر

Lead - Account Executive

يناير 2025 - حتى الآن

Freshworks

تشيناي، الهند

يناير 2025 - حتى الآن

Leading the Mid-Market and Enterprise Account Management Team for the ANZ and APAC regions at
Freshworks. I oversee a pod of three professionals and manage Enterprise and Field accounts to drive
upselling, cross-selling, AI implementation, and service management.
Accomplishments:
Generating additional revenue through cross-selling, upselling, and AI enhancements
Target Achieved: $117, 000 per quarter
Managed 80 Enterprise accounts, including Volkswagen, Fujitsu, and various government agencies
Led a team of 3 members, overseeing a quarterly target of $466, 000
Collaborated with Customer Success Managers and clients to ensure smooth renewals and
adoption
Spearheaded strategic account planning to identify growth opportunities across different business
units

مجال الشركة:
خدمات تكنولوجيا المعلومات

Manager II - Enterprise Sales UK

أكتوبر 2024 - يناير 2025

Wingify VWO

دلهي، الهند

أكتوبر 2024 - يناير 2025

Managed the UK Enterprise and Mid-Market New Acquisition team, reporting to the VP of Sales. Led
regional strategy, revenue growth, and cross-functional collaboration. Combined managerial oversight
with hands-on contributions, successfully closing high-value accounts through product demonstrations
and contract negotiations.
Accomplishments:
Spearheaded inbound and outbound sales for the UK region.
Oversaw a revenue target of $1.3M ARR, achieving $900k within the first 5 months.
Personally closed key accounts, including Lyca Mobile, Remote.com, and NTT Group
Showcased product demos to enterprise clients, showcasing value and driving conversions.
Conducted interviews for Tier-2 roles to build and strengthen the team.
Maintained high team morale and ensured appraisal cycles aligned with performance and
expectations.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Consultant

يناير 2024 - أكتوبر 2024

Spendflo

تشيناي، الهند

يناير 2024 - أكتوبر 2024

Managed SaaS spending for mid-market and enterprise companies. Handled account management,
procurement, and Customer Success Management (CSM). Facilitated timely upsells and renewals,
saving 30% or more on SaaS portfolios. Optimized SaaS stack utilization and consolidation.
Accomplishments:
Procured and consolidated SaaS products for mid-market and enterprise accounts
Closely worked with K1 and Goldman Sachs portfolios on optimization
Act as a middleman between internal customers and vendors whenever there are concerns related
to the use of SaaS products including limitations, licensing, bugs and more
Achieved $200, 000+ savings on company-wide SaaS stacks
Ensured CX stack usage and renewals are diligent
Hold vendors accountable for SLA and KPI by leveraging a record of all SaaS assets
Closely worked with CFOs and C-level management on deliverables

مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior Account Executive

يناير 2021 - ديسمبر 2023

Freshworks

تشيناي، الهند

يناير 2021 - ديسمبر 2023

B2B SaaS Account Executive specialized in the UK&I region. Acquired new businesses for tools such
as CRM, Marketer, Support desk, Caller and Live chat.
Accomplishments:
Quota achievement average - 108%
New logo acquisition quota average -150%
Received Chief Closer and Outstanding Sales Performance awards H1 2022, H1 2023, H2 2023
Highest lead-to-conversion ratio on the floor - 21%
Have advised and onboarded 100+ businesses
Built internal processes for lead gen and sales team to work together
Trained and ramped up new recruits in the team

مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior Account Executive

يناير 2021 - ديسمبر 2023

Freshworks

تشيناي، الهند

يناير 2021 - ديسمبر 2023

B2B SaaS Account Executive specialized in the UK&I region. Acquired new businesses for tools such
as CRM, Marketer, Support desk, Caller and Live chat.
Accomplishments:
Quota achievement average - 108%
New logo acquisition quota average -150%
Received Chief Closer and Outstanding Sales Performance awards H1 2022, H1 2023, H2 2023
Highest lead-to-conversion ratio on the floor - 21%
Have advised and onboarded 100+ businesses
Built internal processes for lead gen and sales team to work together
Trained and ramped up new recruits in the team

مجال الشركة:
خدمات تكنولوجيا المعلومات

Business Development Executive

يناير 2019 - ديسمبر 2020

Notion Press Publishing

تشيناي، الهند

يناير 2019 - ديسمبر 2020

Publishing consultant/Business Development Executive. B2C sales with customer relationship over
hundreds of authors, celebrities and entrepreneurs. Consistently achieved target underthe highest target
slab in the publishing industry
Accomplishments:
Yearlytarget attainment average 112%
Contributed an average of 10L per fortnight
Managed a team of 3 during the last 3 months of stint

مجال الشركة:
النشر والتوزيع

التعليم

Swami Vivekananda College of Arts and Science

يوليو 2019

يوليو 2019

بكالوريوس، English

الهند

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PRODUCT MARKETING
Intermediate
PRODUCT MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

اللغات

الانجليزية
متمرّس
التاميلية
اللغة الأم

التدريب و الشهادات

الشهادات
- Google Analytics (GA4)