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susan gakure, Sales Assistant

susan gakure

Sales Assistant·THE ONE LUXURY FURNITURE SHOP

United Arab Emirates

High school or equivalent, certificate

Work experience

Total years of experience: 4 years, 3 months

Sales Assistant

January 2008 - January 2009

THE ONE LUXURY FURNITURE SHOP

United Arab Emirates

January 2008 - January 2009

Receive customer in a professional and friendly manner
•interacting with the clients, merchandising and promoting the furniture commodities
•Acting as a retail store worker and standing optimistically for the furniture
•Getting familiar with the products available in the shop and marketing good quality items
•Displaying the furniture pieces of the shop to the customers and helping them choose the best products
•Assisting the clients with buying the best quality furniture items

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Customer care executive

January 2005 - January 2007

MASAI MARA HOTEL AND Keny

January 2005 - January 2007

Introducing customers to the hotel
• Planning for the execution of work as per the customer requirements.
• Liaising between customer and service departments
• Follow up of work from planning to delivery
• Reporting to the manager on duty
• Making bookings for guests.
• Maintaining good customer relationship.

Job role:
Customer Service and Call Center

Waitress

January 2003 - January 2004

KEG AND ADMIRAL RESTAURANT

South Africa

January 2003 - January 2004

Shift in charge
•Customer billing
• Making sure customers are served to their satisfaction
•Training new waitresses.
• Reporting to the manager on the work status.
• Delivering excellent services to the customer

Job role:
Customer Service and Call Center

Sales Executive

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Arranging the shelves and entire store
•Follow up of work from planning to delivery
• Reporting to the manager on duty
•Maximizing sales to hit or exceed target.
•Receive customer in a professional and friendly manner
•interacting with the clients, merchandising and promoting the clothing commodities

Job role:
Sales

Education

Oloolaiser High School

November 1999

November 1999

High school or equivalent, certificate

Kenya

Skills

Customer Service
Expert
Customer Service
Expert
BILLING
Expert
BILLING
Expert
COMMODITIES
Expert
COMMODITIES
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DELIVERY
Expert
DELIVERY
Expert
MARKETING
Expert
MARKETING
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
QUALITY
Expert
QUALITY
Expert
REPORTS
Expert
REPORTS
Expert
RETAIL
Expert
RETAIL
Expert
ATTENTION TO DETAIL
Expert
ATTENTION TO DETAIL
Expert
Customer Service
Expert
Customer Service
Expert