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Susan Rutendo Machingura, AMUSEMENT PARK RIDE OPERATOR

Susan Rutendo Machingura

AMUSEMENT PARK RIDE OPERATOR·MOTIONGATE DUBAI

United Arab Emirates

Bachelor's degree, International Relations

Work experience

Total years of experience: 1 years, 10 months

AMUSEMENT PARK RIDE OPERATOR

May 2025 - Present

MOTIONGATE DUBAI

Dubai, United Arab Emirates

May 2025 - Present

operational availabilityand guest satisfaction by-30%. Deliver clear safety
briefings and exceptional guest service, and collaborate with team
members to maintain asafe, efficient experience.
Company industry:
Entertainment

RIDE ATTENDANT

September 2024 - January 2025

GLOBAL VILLAGE,

Dubai, United Arab Emirates

September 2024 - January 2025

Managed guest access and ensured compliance with safety regulations
fora high-trafficattraction, directing the flow of 100+ individuals per hour.
Performed equipment inspections, conducted safety briefings, and used
clear verbal and non-verbal communication to maintain order and
minimise wait times. Responded to guest inquiries and escalations to
enhance the visitor experience and uphold safety standards.
Company industry:
Entertainment

SECRETARY

January 2024 - March 2024

WISH GROUP,

Dubai, United Arab Emirates

January 2024 - March 2024

calendars and scheduling Zoom/Teams meetings across multiple time
zones. Filtered and prioritized high-volume email, ensuring urgent
inquiries received responses within 2 hours. Led migration of paper
records to a cloud-based Google Drive system, increasing document
retrieval speed by 40%. Coordinated meeting logistics, maintained
accurate records, and supported cross-team communication to ensure
smooth office operations.
Company industry:
Trading & Commodity Trading

Education

AFRICA UNIVERSITY

June 2023

June 2023

Bachelor's degree, International Relations

Zimbabwe

Skills

Secretarial
Intermediate
Secretarial
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DIGITAL TECHNOLOGY
Intermediate
DIGITAL TECHNOLOGY
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
OPERATIONAL RISK MANAGEMENT
Intermediate
OPERATIONAL RISK MANAGEMENT
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROCESS SAFETY
Intermediate
PROCESS SAFETY
Intermediate
Front Office
Intermediate
Front Office
Intermediate
Data Entry
Expert
Data Entry
Expert
Project Management
Expert
Project Management
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Care
Expert
Customer Care
Expert

Languages

English

Expert

Training and Certifications

Certifications
Autism and Sensory awareness Course. CBI Certificate