Digital Ad Trafficker / Account Executive
knockbook
Total years of experience :13 years, 0 Months
Responsible for all digital post-sales advertising campaign coordination including ad trafficking and technical support; Monitoring campaign performance, communicating campaign status, collecting creative assets and ensuring they meet technical specifications, testing online ads, troubleshooting online ad issues, analyzing and distributing campaign performance reports. Manage campaign budgets to effectively meet client objectives and desired goals while under budget. Event planning, coordination and execution including the coordination with third party vendors.
Customer Technical Support Specialist (April 2011 - Feb 2013)
Orange Business Services (Cairo, Egypt)
Engineering team member supporting an enterprise network of one of Orange top 10 clients. Provided tier 2 and 3 technical support and management for WAN, LAN, WLAN, VPN, IPT (AVAYA), IPsec (Nortel routers), network optimization devices (Ipanema Network Boost & Blue Coat PacketShaper) and undertook full fault diagnostics to troubleshoot and resolve customer faults. Verified network equipment upgrades and configuration changes. Monitored systems, customer networks & products, and dealt with alerts and events in a 24-7 environment. Monitored bandwidth and network activity by analyzing information provided by MRTG to ensure both efficient and effective network operation. Performed incident management actions in line with ITIL standards. Quickly resolve all IP network issues to reduce waste and downtime while also ensuring client SLA.
Indoor Sales (Oct 2010 - Dec 2010)
Bassy High Trading; Nespresso Exclusive Distributor (Cairo, Egypt)
University of Cape Breton (2010) • Dual Bachelors of Information System and Network Management • Dean's List Honors, GPA: 3.8 • Graduated 2nd Student of Graduating Class • Dean's List; Fall 2006, Fall 2008, Spring 2009, Fall 2009 • Best Graduating Project 94%.
Dr. Nermien Ismail Schools (2006) • American diploma with a GPA of 4.0
