Susanna Goulart Hassouneh, Center Director/Manager

Susanna Goulart Hassouneh

Center Director/Manager

GeniusMath

Location
Kuwait
Education
Bachelor's degree, Business Administration
Experience
17 years, 9 Months

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Work Experience

Total years of experience :17 years, 9 Months

Center Director/Manager at GeniusMath
  • Kuwait - Al Kuwait
  • My current job since February 2014

• Sales
• Customer Service
• Identifying new opportunity, developing new programs
• Created assessment reports /assessed students, determined strength, weakness and areas needing improvement for grades 1-6.
• Hands on training/ Staff support
• Supervising staff educators/ monitored attendance
• Recruiting
• Managing daily activity and insuring continued improvement
• Utilize effective decision making ability to analyze problems identifying solutions.
• Staff & Student scheduling
• Increased center profit & enrollment by 50%
• Demonstrate effective administrative & organizational Leadership
• Marketing through social media
• Responsible for Profit and Loss
• Parental involvement/consultation
• Professional development
• Successful execution of educational program
• Evaluating teacher performance
• Curriculum and lesson program planning & implementing

English Teacher at amman academy
  • Jordan - Amman
  • December 2010 to June 2013

My position at one the most prestigious education institutes in Jordan, where the curriculum is made up of an American and British educational system.

My responsibilities include:

• Assessment tools & student reporting
• Creative lesson planning for effective learning
• Student motivation
• Parent teacher communication
• Child Development
• English language
• Guided reading
• Managing an overall classroom of 25 students in a class.
• Preparing & organizing a range of individual & group activities.
• Combining play & interactive activities with a focus on learning.
• Providing a positive and safe learning environment
• Encouraging & guiding students in the joy of developing academically, socially, physically, , mentally and emotionally.

General Store Manager at Aldo Group
  • United States
  • January 2008 to October 2010

• Managed store with high volume (largest mall in North America).
• Sales and customer service.
• Controlled, received, sent and organized store inventory.
• Store operation - Hiring personnel, accounting, bookkeeping; advertising and promotion.
• Training and development
• Visual presentation.
• Managing and motivating a team to increase sales and ensure efficiency;
• Handling customer complaints and comments

Assistant Manager at Brazilian Inc.
  • United States
  • August 2006 to August 2008

• Managed retail operation near University of Minnesota, Minneapolis campus.
• Sales and Customer Service
• Data entry and 10-key as needed
• Banking, vendor relationships and purchasing
• Accounts payable and receivable, account reconciliation
• Hired, trained and supervised employees
• Received inventory and controlled store inventory
• Microsoft Word Suite, Excel spreadsheets, PowerPoint, Word, Outlook

Bank Teller at Wells Fargo
  • United States
  • January 2006 to October 2006

• Customer service
• Identify customers, validate and cash checks
• Accept cash&checks from deposits and accuracy of deposit slips
• Process cash withdrawals
• Preparing cashier’s checks, personal money orders, issuing travellers checks and exchanging foreign currency.
• Initiate and open new account.
• Payments, mortgage payments, and utility bill payments
• Attempt to resolve issues and problems with customer’s accounts

Education

Bachelor's degree, Business Administration
  • at University of Pheonix
  • September 2011

Specialties & Skills

Multilingual
10 Key & Data Entry
Computer & internet
Microsoft Office Excel, Outlook, PowerPoint, Word
Management
Data Entry
Administration
Bookkeeping
Time Managment
Training
Coordinating & Organizing Skills

Languages

Arabic
Intermediate
Spanish
Beginner
English
Expert
Portuguese
Intermediate