Team Manager
Deutsche Bank Operations International Pvt Ltd
Total years of experience :18 years, 2 Months
•Managing team which handles end-to-end Settlement functions for Fixed Income operations (Euroclear as well as Domestic for DB Global Market Fixed Income operations supporting FFT and LDN entities)
•People Management: includes work allocation, setting objectives, cross training team members to create adequate back-ups, leave management, career development, coaching, talent management, delivering feedback based on performance levels etc.
•Leading the core team on talent recognition, training and leveraging the Rewards & Recognition framework.
•Verification of critical processes like funding, manual payments and manual trade inputs (MT 202, MT599, MT103 and MT299).
•Performing QA requirements and maintaining proper oversight and control of the team’s functions.
•Managing attrition within established norm through employee engagement & succession planning.
•Monthly 1-0-1’s with teams to discuss feedback, opportunities for improvements, career progression & employee engagement.
•Settlement functions include transaction processing such as managing critical fails, nostro / depot management, providing positions to traders, liaising with front office / middle office / static team / agents / custodians for any trade related issues.
•Systems known : Smartstream, Reuters, Omgeo Alert, Euclid, Clearstream, Crest, DTC, Bony, Intellimatch and Swift.
•Undertaken projects to streamline the process and reduce handoff which helped in creating efficiencies in the department. Have used Lean techniques and also been trained on Six Sigma (Green Belt) methodologies which were used to successfully complete these projects.
•Review the brokerage invoices and interest claims received and make the payment post investigation and validation of the same.
•Provide business sign-off for the implementation of new systems/change in the process after conducting the test cases in UAT environment.
Deutsche Bank Operations International Pvt Ltd
Team Manager - February 2011-Present
Roles and Responsibilities:
• Managing team which handles end-to-end Settlement functions for Fixed Income operations (Euroclear as well as Domestic for DB Global Market Fixed Income operations supporting FFT and LDN entities)
• People Management: includes work allocation, setting objectives, cross training team members to create adequate back-ups, leave management, career development, coaching, talent management, delivering feedback based on performance levels etc.
• Leading the core team on talent recognition, training and leveraging the Rewards & Recognition framework.
• Verification of critical processes like funding, manual payments and manual trade inputs (MT 202, MT599, MT103 and MT299)
• Performing QA requirements and maintaining proper oversight and control of the team's functions.
• Managing attrition within established norm through employee engagement & succession planning.
• Monthly 1-0-1's with teams to discuss feedback, opportunities for improvements, career progression & employee engagement.
• Settlement functions include transaction processing such as managing critical fails, nostro / depot management, providing positions to traders, liaising with front office / middle office / static team / agents / custodians for any trade related issues.
• Systmes known: Smartstream, Reuters, Omgeo Alert, Euclid, Clearstream, Crest, DTC, Bony, Intellimatch and Swift.
• Undertaken projects to streamline the process and reduce handoff which helped in creating efficiencies in the department. Have used Lean techniques and also been trained on Six Sigma (Green Belt) methodologies which were used to successfully complete these projects.
• Review the brokerage invoices and interest claims received and make the payment post investigation and validation of the same.
• Provide business sign-off for the implementation of new systems/change in the process after conducting the test cases in UAT environment.
Process Supervisor - February 2009- January 2011
Roles and Responsibilities:
• Leading the Risk Assessment of the various processes in the team
• Managing the Resiliency training plan of the team
• Main point of contact for escalation in the team
• Prepare the Cross-training plan and leave tracker to ensure proper work allocation and capacity planning
ABN AMRO Central Enterprise Pvt Ltd
Process Executive - December 2006- October 2007
Roles and Responsibilities: • Experience in settlement of Crest/Euroclear involving matching, funding and resolving discrepancy.
• Expertise in Swift application for making payments and sending free format message.
•Experience in settlement of Crest/Euroclear involving matching, funding and resolving discrepancy.
•Expertise in Swift application for making payments and sending free format message.
Countrywide Financial Corporation India Pvt Ltd
Process Associate - December 2005- August 2006
Roles and Responsibilities:
• Experience in handling various home loan queries sent by the borrowers through email and letter.
•Experience in handling various home loan queries sent by the borrowers through email and letter.
Examination Board/University/ College Year of Passing Percentage Executive MBA Welingkar College 2007-09 65.15
B.COM Mumbai University 2003-04 64.84
H.S.C Maharashtra Board 2000-01 70.67
S.S.C Maharashtra Board 1998-99 77.46 Contact No: +91-9820303498 Email: chandak_sushant@yahoo.com