Business Analyst
Creative Information Technology
Total years of experience :4 years, 2 Months
As a dedicated Business Analyst at a leading US-based hospital chain, I contribute to the healthcare industry's growth and innovation. My role involves collaborating closely with stakeholders, including healthcare providers and product owners, to enhance patient care through our cloud-based platform and application. I've led efforts to analyze existing processes, identify areas for improvement, and ask relevant questions to design and develop innovative solutions that drive efficiency and excellence in patient services. My work involves requirement analysis, designing, and documenting the functional flow. We also strive to optimize the business processes using the latest technology to streamline the operations digitally using automation.
Cognizant logo
CognizantCognizant
Full-time · 2 yrs 7 mosFull-time · 2 yrs 7 mos
Programmer Analyst
Programmer Analyst
Feb 2020 - Aug 2021 · 1 yr 7 mosFeb 2020 - Aug 2021 · 1 yr 7 mos
Coimbatore Area, IndiaCoimbatore Area, India
My key responsibilities were to ensure the user access requests connecting with 50 applications, carry out ETL activities meeting the SLA, collaborate with the stakeholders to analyze the business requirements conversions to suitable logic.
In addition, I worked on different change requests and incidents resolve queries and troubleshoot results aligning with business cases using my knowledge of Data models and reporting tools.
Effectively saved 15% on the project budget by taking up the extended responsibility of a Business Analyst.
Act as the first point of contact with the client and evaluate the raised concern.
• Verify the configuration of various modules linked with the issue and make necessary changes.
• Troubleshoot the issue in real-time, analyzing the frontend and backend.
• Replicate the solution/workaround in the test environment before implementing it in the live environment.
• Ensure all the activities and discussions are documented for future reference
