Susmita Sarkar

Orchestrate end-to-end delivery governance and operational execution for complex SAP RISE Private Cloud transformation
programs across multi-regional jurisdictions (EMEA, North America, MEE, and CSA).
Lead enterprise-level demand management, milestone tracking, resource allocation, and highly critical capacity planning
exercises to ensure flawless cloud migration deliveries.
Act as the central point of collaboration between Solution Architects, SAP Consultants, Delivery Teams, Infrastructure
Operations, and C-suite Leadership to align global strategic goals with everyday execution.
Drive cross-functional project tracking for high-budget SAP S/4HANA Greenfield, Brownfield, and cloud transformation
frameworks hosted on hyperscaler environments including AWS and Microsoft Azure.
Proactively manage lifecycle risks, operational bottlenecks, vendor dependencies, and corporate escalations while
assuring absolute compliance with international IT governance frameworks.
Synthesize raw operational data into executive-level dashboards, project status reports, quarterly business reviews, and
authoritative leadership presentations.

Directed a high-performing team of 30 healthcare professionals, medical coders, and documentation verification specialists
supporting crucial operational workstreams.
Enforced absolute adherence to global healthcare SLAs, industry compliance protocols, and strict productivity baselines
across clinical portfolios.
Governed medical coding validation architectures optimized strictly against structural AAPC coding standards and US
healthcare insurance mandates.
Managed workforce forecasting, cyclical performance appraisals, capacity allocation matrixes, and multi-tier internal
training programs to boost departmental operational excellence.
• Architected data-driven operational dashboards and structured monthly progress matrices for regional and corporate
governance reviews.

Supervised data pipelines for clinical research programs, specialized patient documentation architectures, and daily
healthcare administrative workstreams.
Interfaced continuously with principal clinicians, laboratory scientists, institutional review boards, and operational
departments to safely accelerate research protocols and assure regulatory transparency.
Controlled secure patient record databases, trial metadata compliance structures, and institutional audit reporting criteria.
Pivoted operational focus swiftly during acute COVID-19 response periods, setting up remote patient tracking and
coordination frameworks under intense constraints.