sales associate
spinneys
مجموع سنوات الخبرة :15 years, 2 أشهر
customer service and team work to achieve the goal of company.
• Designation: Sales Associate
• Duration: 10 Dec 2010 to till date
Responsibilities
• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Stocking shelves with merchandise.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays.
• Ensure each customer receives outstanding service by mystery shop standards
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Answer customers' questions and provide information on procedures and policies
SALES ASSOCIATE (GORKHA DEPARTMENT STORE)
• Designation: Sales Associate
• Duration: 15 Dec 2008 to 25 Aug 2010.
Responsibilities
• Handling customer quires and providing information of the product.
• Monitoring and providing customer satisfaction
• Provide customers complete service and enjoyable shopping experience.
• Communicating with all section of the company for providing Good Customer Service.
• Correspondence with the customers about their queries of our products.
• Coordinate with Warehouse for the placing order.
• Assist sale and Promotions.
• To maintain and improve store retail standards on shop/service areas and stockroom keep counting of stock / informing out of stock.
• Co-ordinate with customer and suppliers for proper deliveries of the product
BACHELOR LEVEL Vishwa Adarsha College Government board
CERTIFICATE LEVEL (10+2) Vishwa Adarsha Higher Secondary School HSEB (2007)
STANDARD INSTITUTION BOARD SCHOOL LEVEL Itahari Model Secondary School HMG (His Majesty Gvnt.2005)